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Territory Route Representative- Chicago IL

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CHEP

16d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics
  • Chicago
    Remote
  • Quick Apply

AI generated summary

  • You need an AA degree or equivalent, 2 years in route sales or service, great communication skills, Excel/Word proficiency, time management, ability to lift 65 lbs, and a clean driving record. Bilingual in Spanish is a plus.
  • You will engage with distributors and recyclers to recover CHEP pallets, monitor asset flow, build relationships, promote programs, and report illegal activities while managing administrative duties.

Requirements

  • Education: AA degree or equivalent work experience.
  • Experience: Minimum 2 years in field driving for route sales, operations, or customer service.
  • Excellent selling and interpersonal skills.
  • Required Proficiency in Microsoft Excel and Word.
  • Strong time management and organizational skills.
  • Ability to manage business expenses and maintain a home office.
  • Physical: Ability to lift up to 65 lbs. as needed.
  • Clean motor vehicle driving record.
  • Ability to obtain a DOT Medical card with no restrictions
  • Language Requirements: English
  • Bilingual in Spanish is a ++

Responsibilities

  • Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
  • Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
  • Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
  • Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
  • Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
  • Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
  • Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
  • Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.
  • Utilize the best collection method: CHEP Low Volume Recovery fleet, CHEP CDL Fleet, scheduled 3rd party carriers, or personal collection.
  • Use company-provided tools (CHEP vehicle, laptop, databases) to monitor asset flow and negotiate successful returns.
  • Maintain ultimate responsibility for tracking and recovery of CHEP pallets within your territory.
  • Engage continuously with the local pallet recycler community, which recovered over 17M CHEP pallets nationally last year.
  • Promote CHEP programs to potential customers and encourage participation.
  • Complete administrative duties promptly and accurately.
  • Identify and report potential illegal buying/selling of CHEP assets.
  • Clearly communicate CHEP’s ownership rights to educate and gain agreement for asset collection.

FAQs

What is the job title for this position?

The job title is Territory Route Representative.

What are the primary responsibilities of the Territory Route Representative?

The primary responsibilities include managing the recovery of CHEP assets in the Chicago territory, building relationships with distributors and recyclers, and ensuring all CHEP pallets are tracked and returned promptly.

What qualifications are required for this role?

Candidates should have an AA degree or equivalent work experience, a minimum of 2 years in field driving for route sales, operations, or customer service, and proficiency in Microsoft Excel and Word.

Is a DOT Medical card required for this position?

Yes, candidates must be able to obtain a DOT Medical card with no restrictions.

What are the physical requirements for the role?

The role requires the ability to lift up to 65 lbs as needed.

Does this position involve direct interaction with customers?

Yes, the Territory Route Representative will engage with non-participating distributors and potential customers to build relationships and encourage participation in the CHEP program.

Are bilingual skills preferred for this position?

Yes, being bilingual in Spanish is considered a plus.

What benefits does CHEP offer to its employees?

CHEP offers a competitive salary, annual bonus plan, 401K with company match, free company-paid vision, short-term disability, life insurance, tuition reimbursement, parental leave, and childcare assistance.

Is previous experience in sales or customer service required?

Yes, a minimum of 2 years of experience in field driving for route sales, operations, or customer service is required.

What tools will the Territory Route Representative use?

The representative will use company-provided tools such as a CHEP vehicle, laptop, and databases to monitor asset flow and negotiate returns.

How many countries does CHEP operate in?

CHEP operates in 60 countries.

What is CHEP's mission?

CHEP helps move more goods to more people, in more places than any other organization, all while emphasizing sustainability through a share-and-reuse business model.

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CHEP

CHEP helps move more goods to more people, in more places than any other organisation on earth.

Transportation
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

CHEP is a global supply chain solutions company that specializes in pallet and container pooling services. They provide sustainable and efficient logistics solutions to businesses across various industries. Their ultimate mission is to help businesses optimise their supply chains, reduce waste, and minimise environmental impact by offering a circular model for pallet and container management. CHEP's purpose is to enable their customers to focus on their core operations while ensuring the seamless movement of goods throughout the supply chain, promoting sustainability, and contributing to a more circular economy in the UK and around the world.