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Tesla Advisor

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Tesla

Jan 9, 2025

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Los Angeles

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the role of a Tesla Advisor?

The Tesla Advisor is responsible for creating an educational, immersive, and exciting experience for current and potential customers while guiding them through the exploration of Tesla's products and facilitating a seamless sale and delivery process.

What qualifications do I need to apply for this position?

You need at least 1+ years of customer service and/or sales experience, strong organizational and communication skills, proficiency with Microsoft Office Suite and CRM tools, and a valid driver's license. Additionally, a Motor Vehicle Salesperson License may be required depending on your state.

What are the working hours for this role?

You should be able to work evening hours, weekends, and holidays in a retail environment as required.

Is there a training period for new hires?

While the job description does not specify, new hires typically undergo training to familiarize themselves with Tesla’s products, sales systems, and customer engagement strategies.

What kind of benefits does Tesla offer to full-time employees?

Tesla offers competitive pay, medical and dental plans, flexible spending accounts, a 401(k) with employer match, paid sick and vacation time, and various voluntary benefits among others.

How is the compensation structured for this position?

The compensation for the Tesla Advisor role ranges from $20.52 to $38.48 per hour, plus cash and stock awards and benefits. The total compensation may vary depending on factors such as market location and individual qualifications.

Are there any special requirements for working in specific states?

Yes, for roles in certain states, possessing a Motor Vehicle Salesperson License issued by the State DMV is required to engage in sales activities. Notary licenses are also preferred in some states.

Will Tesla assist with obtaining necessary licenses?

Yes, Tesla will provide assistance with obtaining a Notary license if required for the role.

Does Tesla support work-life balance?

Yes, Tesla offers sick and vacation time, paid holidays, and flex time for salaried positions to promote work-life balance.

What qualities are Tesla looking for in a candidate?

Tesla is looking for candidates who are energetic, highly organized, hardworking, passionate about sustainable energy, and skilled at creating exceptional client experiences.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.