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Tesla Advisor, Sales

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Tesla

May 14

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Richmond

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What are the main responsibilities of a Tesla Advisor?

As a Tesla Advisor, your main responsibilities include greeting and engaging walk-in guests, educating prospective customers about Tesla's products, maintaining a robust sales pipeline, providing exceptional customer service throughout the sales cycle, and contributing to achieving monthly sales and delivery goals.

What qualifications are needed for the Tesla Advisor position?

Candidates should have 1+ years of customer service and/or sales experience, a passion for Tesla's mission and innovations, excellent organization and communication skills, proficiency in Microsoft Office Suite and CRM tools, and a valid driver's license. Some roles may require a Motor Vehicle Salesperson License or a notary license, depending on the state.

What kind of benefits does Tesla offer to full-time employees?

Tesla offers competitive pay along with various benefits, including medical, dental, and vision plans, flexible spending accounts, 401(k) with employer match, paid life and disability insurance, paid time off, and employee discounts, among others.

Are there any evening or weekend work requirements for the Tesla Advisor position?

Yes, the Tesla Advisor role requires the ability to work evening hours, weekends, and holidays as part of the retail environment.

Is prior automotive sales experience necessary for this role?

While prior automotive sales experience is not specified as a requirement, having a proven track record in customer service and/or sales is essential for meeting and exceeding goals in this position.

Does Tesla provide any support for acquiring necessary licenses?

Yes, Tesla will provide assistance with obtaining a notary license if required for the role. Additionally, they inform candidates to check with the Department of Motor Vehicles in their state for eligibility regarding the Motor Vehicle Salesperson License.

How does Tesla support diversity and inclusion in hiring?

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to any protected status.

What resources are available for employees regarding childcare?

Tesla provides back-up childcare and parenting support resources as part of their employee benefits package.

What is the Tesla Babies program?

The Tesla Babies program is part of the benefits offered to employees, providing support related to family-building and parental leave.

Will I be required to perform additional tasks outside of customer engagement?

Yes, Tesla Advisors may be required to perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.