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Tesla Advisor, Sales

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Tesla

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Schaumburg

AI generated summary

  • You need 1+ years in customer service or sales, strong communication skills, proficiency in Microsoft Office and CRM, a valid driver's license, and may need a Motor Vehicle Salesperson License.
  • You will greet guests, educate customers, manage test drives, provide exceptional service, achieve sales goals, and stay updated on products and EV trends. Additional tasks may include home deliveries.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the main role of a Tesla Advisor in Sales?

The main role of a Tesla Advisor in Sales is to deliver an educational, immersive, and exciting experience to both current and potential customers, guiding them through the exploration of Tesla's products and facilitating a seamless sale and delivery process.

What qualifications are required for this position?

The position requires 1+ years of customer service and/or sales experience with a proven track record, a valid driver's license, and for specific states, a Motor Vehicle Salesperson License.

Is there a preference for a notary license?

Yes, a notary license is preferred for roles in certain states, and Tesla will provide assistance to obtain this license if needed.

What types of benefits does Tesla offer to full-time employees?

Tesla offers competitive pay along with benefits such as medical and dental plans, flexible spending accounts, 401(k) with employer match, employee discounts, and programs for family-building and childcare, among others.

Are Tesla Advisors expected to work evenings and weekends?

Yes, the role requires the ability to work evening hours, weekends, and holidays in a retail environment.

What kind of customer experience is expected from Tesla Advisors?

Tesla Advisors are expected to provide exceptional customer service throughout the sales cycle, ensuring customer education, vehicle preparation, and documentation completion.

How does Tesla support employees' work-life balance?

Tesla supports work-life balance through sick and vacation time, flexible time for salary positions, and paid holidays.

Is previous knowledge of electric vehicles (EVs) necessary for this job?

While not explicitly stated, demonstrating expertise in Tesla’s products and services, as well as staying updated on EV trends, is an essential responsibility of the role, suggesting a need for knowledge in that area.

How can I check my eligibility for the Motor Vehicle Salesperson License if I reside in the required states?

You can check your eligibility for the Motor Vehicle Salesperson License by contacting the DMV in your state of employment.

How does Tesla ensure diversity and accommodations in the workplace?

Tesla is committed to diversity in the workplace and provides reasonable accommodations to individuals with disabilities during the interview process.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.