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The North Face: Sales Associate - Outlet Shoppes at Oshkosh

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The North Face

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Oshkosh
  • Quick Apply

AI generated summary

  • You must engage with diverse customers, have customer service experience, be a team player, work a flexible schedule, possess strong communication skills, and lift up to 50 pounds.
  • You will engage customers, provide product knowledge, achieve sales goals, maintain visual standards, handle cashier duties, support loss prevention, and assist in store operations.

Requirements

  • Required
  • Ability to genuinely and comfortably engage with a diverse group of customers
  • Customer service experience
  • Ability to collaborate, work as a team, and be adaptable in the workplace
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
  • Excellent written and verbal communication skills
  • Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
  • Attention to detail
  • Proficient computer skills including word processing, spreadsheets, and software programs
  • Preferred
  • High School Diploma or GED
  • Physical
  • Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
  • Standing required for entire work shift
  • Bend, lift, open and move product up to 50 pounds as needed
  • Use ladders for visual merchandising, light adjustments, and window banner placement

Responsibilities

  • Provide a high level of personalized customer engagement.
  • Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
  • Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
  • Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
  • Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
  • Assume cashier duties as needed.
  • Assist in the execution of all Loss Prevention initiatives.
  • Assist in the overall visual and operational maintenance of the store.

FAQs

What is the job title for this position?

The job title is Sales Associate.

Where is the position located?

The position is located at the Outlet Shoppes at Oshkosh.

What type of experience is required for this role?

Customer service experience is required for this role.

Is knowledge of outdoor products preferred for applicants?

Yes, knowledge, experience, and/or willingness to learn about the products and activities relevant to the store's customer base is preferred.

What are the working hours for this position?

The position requires a flexible schedule, including weekends, evenings, and holidays.

Are there any physical requirements for the job?

Yes, the job requires standing for the entire work shift, bending, lifting and moving products up to 50 pounds, and using ladders for visual merchandising.

What is the hiring range for this position?

The hiring range for this position is $14.00 - $19.20 USD per hour.

Are benefits provided for this part-time position?

This part-time position is not eligible for all of the benefit plans offered at VF Corporation, but there are some benefits the company offers that this position can participate in.

Does The North Face value diversity and inclusion in the workplace?

Yes, The North Face is committed to building and maintaining a workplace that celebrates diversity and allows associates to bring their authentic selves to work.

How does this role contribute to customer experience?

The Sales Associate will provide personalized customer engagement and serve as a resource for product and community knowledge to ensure a memorable experience for customers.

What responsibilities are included in this role?

Responsibilities include providing customer engagement, achieving sales goals, assisting in visual merchandising, assuming cashier duties as needed, and maintaining the overall operational standards of the store.

Is a high school diploma or GED required for this position?

A high school diploma or GED is preferred but not specifically stated as required.

What is the company culture like at The North Face?

The company culture is purpose-led and performance-driven, focusing on belonging, respect, connection, openness, and authenticity among its associates.

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The North Face

United to move the world forward.

Retail & Consumer Goods
Industry
1001-5000
Employees
1966
Founded Year

Mission & Purpose

The North Face is a leading outdoor apparel and gear company that specialises in high-performance products for outdoor enthusiasts. They offer a wide range of clothing, footwear, and equipment designed for various activities such as hiking, climbing, and skiing. Committed to innovation and sustainability, The North Face aims to provide durable, environmentally friendly products that enable people to explore and enjoy the outdoors. Their purpose is to inspire a global movement of exploration and adventure while protecting the planet.