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The North Face: Sales Associate - Westfarms Mall

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Farmington
  • Quick Apply

AI generated summary

  • You must engage customers, have customer service experience, work flexibly, communicate well, be detail-oriented, operate tech, lift up to 50 lbs, and have a high school diploma or GED.
  • You will engage customers, provide product knowledge, achieve sales goals, maintain visual standards, handle cashier duties, support loss prevention, and assist with overall store operations.

Requirements

  • Ability to genuinely and comfortably engage with a diverse group of customers
  • Customer service experience
  • Ability to collaborate, work as a team, and be adaptable in the workplace
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
  • Excellent written and verbal communication skills
  • Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
  • Attention to detail
  • Proficient computer skills including word processing, spreadsheets, and software programs
  • High School Diploma or GED
  • Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
  • Standing required for entire work shift
  • Bend, lift, open and move product up to 50 pounds as needed
  • Use ladders for visual merchandising, light adjustments, and window banner placement

Responsibilities

  • Provide a high level of personalized customer engagement.
  • Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
  • Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
  • Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
  • Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
  • Assume cashier duties as needed.
  • Assist in the execution of all Loss Prevention initiatives.
  • Assist in the overall visual and operational maintenance of the store.

FAQs

What is the role of a Sales Associate at The North Face?

As a Sales Associate, you will be the face of the brand, responsible for creating an excellent customer experience, engaging with customers, and assisting in the daily operations of the store.

What kind of experience is required for this position?

Customer service experience is required, along with the ability to genuinely engage with a diverse group of customers and work collaboratively as part of a team.

What are the working hours for this position?

The position requires a flexible schedule, including weekends, evenings, and holidays, to meet the needs of the business.

What are the physical requirements for the Sales Associate role?

The role requires standing for the entire work shift, bending, lifting and moving products up to 50 pounds, and using ladders for visual merchandising tasks.

Is there a specific education requirement for this job?

A High School Diploma or GED is preferred for this position.

What kind of knowledge is valued for this job?

Knowledge, experience, or a willingness to learn about products, community, and activities relevant to the store’s customer base is valued.

Are there specific benefits offered to part-time employees?

Yes, while this is a part-time position and not all benefits are available, there are some benefits that eligible employees can participate in, which can be reviewed at MyVFBenefits.com.

What is the range for hourly pay for this job?

The hiring range for this position is $17.35 to $23.04 USD per hour.

How does The North Face approach diversity and inclusion?

The North Face fosters a culture of belonging based on respect, connection, openness, and authenticity, and is committed to building a diverse workplace.

What is the company's stance on equal employment opportunity?

The North Face provides equal employment opportunity for all applicants and employees, considering qualified applicants without regard to various protected characteristics.

United to move the world forward.

Retail & Consumer Goods
Industry
1001-5000
Employees
1966
Founded Year

Mission & Purpose

The North Face is a leading outdoor apparel and gear company that specialises in high-performance products for outdoor enthusiasts. They offer a wide range of clothing, footwear, and equipment designed for various activities such as hiking, climbing, and skiing. Committed to innovation and sustainability, The North Face aims to provide durable, environmentally friendly products that enable people to explore and enjoy the outdoors. Their purpose is to inspire a global movement of exploration and adventure while protecting the planet.