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Tom Ford - Make up & Fragrance Specialist - Selfridges - 37.5 Hours

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The Estée Lauder Companies Inc.

Jul 30, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Birmingham

Requirements

  • While you may, or may not have previous fragrance or beauty experience, at Tom Ford your continued development is deeply invested in, you will inevitably become a Cosmetics connoisseur.
  • You will have:
  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • An approachable, friendly with a ‘can-do’ attitude
  • Previous beauty/fragrance experience is desirable
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country

Responsibilities

  • If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. Whether this is your first break into retail, or you have experience which you want to build upon, we have a space for you. As one of our highly skilled Make Up & fragrance specialists, you will combine your passion for fragrance and beauty, to ensure that each customer has a unique and luxury in-store experience.
  • You will also enjoy working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

FAQs

What is the primary role of a Make Up & Fragrance Specialist at Tom Ford?

The primary role involves providing inspirational, authentic, and personalized customer service while ensuring each customer has a unique and luxurious in-store experience with Tom Ford Beauty products. You will also contribute to creating impactful in-store events and maintaining high visual merchandising standards.

What are the key qualifications required for this position?

The key qualifications include a passion for delivering exceptional customer service, a friendly and approachable demeanor, confidence in engaging with customers, flexible availability, and proof of the right to live and work in the country. Previous beauty or fragrance experience is desirable but not mandatory.

What are the working hours for this position?

The position is full-time, with a schedule of 37.5 hours per week. The shift is variable, requiring flexibility in availability across different days and hours.

What kind of compensation and benefits can I expect?

Compensation includes a competitive industry salary, eligibility for a commission scheme, annual leave, family leave, product discounts, a monthly credit spend allowance for products, mental health wellbeing initiatives, and access to an extensive training and development program.

How does Tom Ford prioritize diversity and inclusion?

Tom Ford aims to be the most inclusive and diverse beauty company, actively seeking to be the employer of choice for diverse talent. They emphasize a people-first approach, respecting and caring for their employees and communities, while also ensuring a diverse workforce that understands the global beauty needs of consumers.

Is prior experience in the beauty or fragrance industry mandatory for this job?

No, prior experience in the beauty or fragrance industry is not mandatory, although it is desirable. The company invests in the continued development of their employees, allowing individuals without experience to grow and become cosmetics connoisseurs.

What types of training and development opportunities are available?

The company offers extensive training and development offerings, enabling employees to enhance their skills and knowledge in the cosmetics and fragrance areas, ensuring they can provide high-quality service and understand the products thoroughly.

How should I discuss my availability during the interview process?

You should openly discuss your availability with the hiring manager before or during the interview, as the company values a good work-life balance and is looking for flexible availability from its team members.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.