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Training Manager (Field Sales)

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SumUp

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    People, HR & Administration
  • London

AI generated summary

  • You need 1-3 years leading sales trainers, 3-5 years in sales training, solid B2B sales knowledge, data-driven decision-making, and fluency in a relevant language. Fintech experience is preferred.
  • You will oversee training outcomes, lead trainers, execute onboarding and ongoing training, coach staff, monitor effectiveness, and collaborate with sales leadership to ensure performance-driven training.

Requirements

  • Have 1-3 years of experience leading trainers/coaches in a sales environment
  • Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
  • Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
  • Are comfortable owning operations across remote teams or markets
  • Regularly use data to guide decisions - and measure the impact of training
  • Communicate clearly, collaborate well, and take ownership of outcomes
  • Fluency in French, German, Spanish, or Italian
  • Experience in fintech, payments, or POS
  • Exposure to Product or RevOps collaboration

Responsibilities

  • Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
  • Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
  • Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
  • Coach and develop trainers through observation, structured feedback, and regular performance conversations
  • Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
  • Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
  • Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven

FAQs

What is the main responsibility of the Training Manager (Field Sales)?

The main responsibility is to lead and support a team of Field Sales Trainers, ensuring high-quality training delivery linked to sales performance metrics.

What kind of experience is required for this role?

The role requires 1-3 years of experience leading trainers or coaches in a sales environment and 3-5 years of sales training experience, particularly in onboarding and early performance drivers.

Is fluency in other languages preferred for this position?

Yes, fluency in French, German, Spanish, or Italian is considered a nice to have for this role.

What does the Training Manager need to do regarding training outcomes?

The Training Manager needs to own training outcomes linked to sales performance metrics, such as onboarding completion, early sales activation, and cohort conversion targets.

How does the Training Manager work with other teams?

The Training Manager partners with Field Sales leadership, RevOps, and Product to ensure that training is timely, relevant, and performance-driven.

What are the office setup preferences?

The role involves an office-first setup, based in the Covent Garden location.

How does the company support diversity and inclusion?

SumUp values diversity and fosters an inclusive environment where everyone's perspectives are respected and embraced.

What health benefits does the company provide?

The company provides private health insurance, including optical and dental coverage.

Are there professional development opportunities available?

Yes, there is a dedicated annual learning and development budget for attending conferences or advancing your career through further education.

What happens after three years of service?

After three years of service, employees are eligible for a one-month sabbatical through the Break4me program.

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SumUp

Business made simple

Finance
Industry
1001-5000
Employees
2012
Founded Year

Mission & Purpose

SumUp is a leading global financial technology company driven by the purpose of levelling the playing field for small businesses. Founded in 2012, SumUp is the financial partner for more than 4 million small merchants in over 35 markets worldwide, helping them start, run and grow their businesses. We're committed to leveraging our success to make the world a better place. We have become a member of 1% for the Planet and pledged to donate 1% of the net revenue generated by Solo devices to support environmental, educational and entrepreneurial causes. To mark 10 years in business, SumUp secured a new substantial funding round at an $8.5B valuation. With small businesses at the heart of what we do, we'll continue to develop new ways to help our customers do business, and our solutions are always intuitive and inclusive. SumUp has been recognised as a Top Global Employer for LGBTQ+ and received the Bronze Award for commitment to LGBTQ+ inclusion in the workplace on the Stonewall Workplace Equality Index 2022.