FAQs
What is the main role of a Transportation Representative in the NOC?
The main role of a Transportation Representative in the NOC is to ensure hassle-free and timely pick-up and delivery of freight, resolve exceptions, analyze network data, and propose process improvements within the Amazon Supply Chain network.
What qualifications are required for this position?
The basic qualifications required for this position include 10-24 months of work experience, good communication skills, proficiency in Advanced Excel, and the ability to work effectively in a dynamic team environment. Proficiency in Hindi, Tamil, and English is also required.
Is logistics experience preferred for this role?
Yes, a logistics background and training in lean/six sigma are preferred qualifications for this role.
What tools and skills are important for this position?
Important tools and skills for this position include advanced proficiency in Excel (pivot tables, vlookups), strong analytical and problem-resolution skills, as well as knowledge of SQL and Python being considered a plus.
What types of communication are a part of this role?
This role involves exceptional written and verbal communication with internal customers and stakeholders, as well as the ability to present complex information clearly and concisely.
Will I need to work independently in this role?
Yes, the role requires a high attention to detail and the proven ability to manage multiple competing priorities with minimal supervision.
What is the expected work environment for this position?
The expected work environment for this position is dynamic and collaborative, requiring clear communication with both remote and local management teams.
Are there opportunities for process improvements in this role?
Yes, the Transportation Representative will be responsible for driving improvements to visibility tools and processes, as well as initiating standard operating procedures (SOPs) for better operational efficiency.
What kind of candidate traits are desired for this position?
Desired traits for this position include passion for work, attention to detail, excellent problem-solving abilities, strong communication and customer-relationship skills, and the capability to advocate for customers among stakeholders.