UK Commercial and Marketing Graduate Programme

Vodafone

Sep 16, 2024

Applications are closed

Job
Full-time
Entry Level
Sales & Business Development
Marketing
London

Requirements

- You don't just care about customers; you're obsessed with ensuring their satisfaction
- Your interpersonal skills are not just great; they're exceptional. You effortlessly connect with others
- Change isn't a challenge; it's an opportunity. You excel in dynamic environments
- Your thinking is innovative and forward-looking. You're the one who constantly seeks new, creative solutions
- If you’re driven for growth, development and new challenges, you're our kind of graduate. We thrive on your ambition.
- A 2.2 in any degree, recently graduated – i.e. a bachelors or masters obtained or to be obtained between June 2022 and August 2025
- You must also have the correct right to work documentation in place for the full programme duration. We do not accept the Graduate Route Visa.

Responsibilities

- You’ll help us to deliver excellent customer service across all Consumer sales and service journeys.
- You’ll get invaluable frontline experience working closely with those directly providing a service to our customers.
- Your first year will be spent gaining frontline customer experience and working on unique projects.
- Frontline experience will come in the form of hands on opportunities, as well as learning about our Vodafone values and products and services we provide.
- The projects may include looking at broken customer journeys, evaluating our communications & engagement strategy for the frontline, improving customer experience, redesigning our knowledge management systems, looking at business resilience plans, improving governance and much more.
- The projects will ultimately help in our drive to be #1 for Customer Experience and will give you the chance to build your network and increase your exposure by presenting back to Senior Leadership.
- Within your second year role you will be helping us drive commercial performance through development of exciting new products and propositions or development of a marketing & brand strategy that has our customers firmly at the centre.
- Within your role you may be involved in commercial analysis for proposition and pricing initiatives, building and developing a proposition, or launching a product to market.
- You could also be involved in owning customer journeys and ensuring end-to-end proposition delivery from creation through to launch.
- You may be working within our digital marketing team or our social media teams, taking responsibility for content development and customer engagement.
- Your role could be within the Sponsorship team negotiating and working with exciting new Sponsors such as Wimbledon, British Summer Time (BST) and British Lions.
- Or, you might be in a role where you take responsibility for all customer communications and retention by working with the loyalty team on our VeryMe Rewards.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing employees to work both in the office and at home.

What is the salary for the UK Commercial and Marketing Graduate Programme?

The salary for the programme is a competitive £32,000, along with a sign-on bonus of £1,000 and potential annual performance bonuses.

How long is the Graduate Programme?

The programme lasts for 2 years.

What are the working hours for this position?

The working hours are full-time at 37.5 hours per week, scheduled from Monday to Friday.

Where will the positions be located?

The positions will be based in London and Stoke, depending on the specific placement.

What does the first year of the programme focus on?

The first year focuses on Commercial Operations, providing frontline customer service experience and working on various customer experience improvement projects.

What will I be doing during the second year of the programme?

In the second year, you will work in Marketing & Propositions, focusing on commercial performance, product development, and marketing strategies centered around customer needs.

What kind of roles can I expect to pursue after completing the programme?

After completing the programme, you may pursue roles such as Proposition Specialist, Product Specialist, Pricing Specialist, Marketing Specialist, and others related to Commercial Operations and Marketing.

What qualifications are required to apply for this programme?

Applicants must have a 2.2 degree in any discipline and should have graduated or be expected to graduate between June 2022 and August 2025.

When do applications close for this programme?

Applications close on 30th November 2024, but may close early if strong applications are received, so it’s advisable to apply early.

Is there a limit to how many applications I can submit for the Discover programmes?

Yes, you can only make one application to one of the Discover programmes for 2025; only the first application will be considered.

How do you ensure diversity and inclusion within the company?

Vodafone UK is committed to creating a diverse workplace that reflects the communities we serve and has been recognized as a Great Place to Work, prioritizing inclusion for all employees.

Will I be required to undergo any checks before starting the programme?

Yes, all offers of employment are subject to background checks, including criminal (DBS) and financial checks to meet regulatory standards.

Vodafone

Together We Can

Telecommunications

Industry

10,001+

Employees

1982

Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan