* UN Women Digital Transformation Specialist P4, FTA, Bonn, Germany

United Nations Development Programme (UNDP)

Jan 27, 2025

Applications are closed

Job
Full-time
Senior Level
IT & Cybersecurity
Bonn

Requirements

Advanced university degree in communication, management, digital media, or other related discipline
A first-level university degree in combination with two additional years of qualifying experience will be accepted in lieu of the advanced university degree.
Project management certification would be highly desirable.
At least seven years of professional work experience in digital communications, digital product management or digital delivery and user experience, including five years in digital publishing and operations.
Proven experience working with elements needed for creating and maintaining a web presence, such as web content management systems, hosting, web development, design, and user experience is required.
Proven experience of working in the field of digital governance in a large, decentralized organization is required.
Experience in teaching, training, or other capacity building activities is required.
Experience working with technology risk management or compliance is, specifically in a humanitarian or not-for-profit environment is desirable.
Proven record of accomplishment in delivery of complex projects in an online environment is desirable.
Extensive experience with identifying problems before they arise and determining potential risk mitigation strategies is required.
Strong ability to think strategically and to formulate strategy to enable broader organizational initiatives is required.
Fluency in English is required.
Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish).

Responsibilities

Lead the delivery of global web platforms for external communications and engagement
Oversee the product vision of UN Women web platform, ensure continuous improvement and development of UN Women’s external web platform portfolio.
Define high-level requirements for the platforms, specify product needs and manage product roadmap for digital platforms.
Understand user needs and define and prioritize feature requirements in close collaboration with programme units and other divisions within the organization.
Lead vendors and oversee the development lifecycle of digital products in partnership with the Information, Systems and Technology Unit.
Track product performance; research and determine future product needs.
Manage internal stakeholders and update them regularly on product development.
Oversee the identification, implementation, and operation of global digital platforms
Lead needs assessment to identify requirements for digital platforms, including digital asset management system, social media management platform and digital analytics to support and expand the organization’s digital operations.
Track and assess platform performance to share insights regarding the platforms with stakeholders.
Identify and provide recommendations for new and emerging technology platforms to stakeholders.
Lead UN Women’s digital consolidation plan in close collaboration with the Information Systems and Telecommunications (IST) unit and the Policy, Programme and Intergovernmental Division (PPID)
Enhance UN Women digital presence at the global, regional and country level by supervising the design and implementation of new templates to upgrade the user experience in UN Women institutional channels.
Integrate current knowledge microsites into UN Women Knowledge Hub. In close coordination with PPID units, consolidate all organizational knowledge in one place to ensure seamless user interaction with UN Women products.
Lead the integration of all data portals into one data hub, using the UN Women Count/ Data Hub portal as the base.
Connect UN Women websites at the global, regional and country level with the knowledge, data and transparency portals.
Conduct technical training and support to different stakeholders across the organization to use UN Women digital platform.
Supervise the work of vendors responsible for designing and implementing the digital consolidation plan.
In partnership with the Governance Specialist and the IST Unit lead digital governance efforts with the aim of maintaining a cohesive global digital presence
Provide strategic guidance on the creation and implementation of policies, procedures, standards and guidelines for UN Women's public facing digital presence.
Lead the implementation and management of Google Marketing Platform ensuring alignment with organizational goals. Key tasks include:
Defining actionable KPIs in collaboration with the Communications team.
Implementing Google Analytics 4 and upgrading to Google Analytics 360 for advanced insights.
Managing marketing tags and tracking codes using Google Tag Manager.
Analyzing audience behavior, content performance, and user journeys using integrated tools.
Developing custom dashboards for real-time visualization of campaign metrics and insights.
Oversee the proper implementation of M&E frameworks for the various projects and initiatives in the unit.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.

FAQs

What is the main purpose of the Digital Transformation Specialist role at UN Women?

The main purpose of the Digital Transformation Specialist role is to support the digital transformation effort to upgrade, connect, and integrate the digital infrastructure of UN Women, enabling more effective engagement with audiences across multiple platforms.

What qualifications are required for this position?

An advanced university degree in communication, management, digital media, or a related discipline is required. A first-level university degree combined with two additional years of qualifying experience will be accepted in lieu of an advanced degree.

How many years of experience are required for the role?

At least seven years of professional work experience in digital communications, digital product management, or digital delivery and user experience is required, including five years in digital publishing and operations.

Is experience in digital governance important for this position?

Yes, proven experience in digital governance within a large, decentralized organization is required.

What languages are required for this position?

Fluency in English is required, and knowledge of another official UN language (such as French, Arabic, Chinese, Russian, or Spanish) is desirable.

Will the Digital Transformation Specialist supervise any staff?

Yes, the position will supervise a small team consisting of one staff member and consultants.

What key functions will the Digital Transformation Specialist be responsible for?

The Specialist will lead the delivery of global web platforms, oversee product vision, define requirements, manage stakeholders, track performance, and integrate various digital platforms, among other responsibilities.

Are there opportunities for professional development or training in this role?

Yes, the role involves conducting technical training and providing support to various stakeholders across the organization.

What core competencies are important for this role?

Important core competencies include awareness and sensitivity regarding gender issues, accountability, creative problem solving, effective communication, inclusive collaboration, stakeholder engagement, and leading by example.

Is there a commitment to diversity and inclusion at UN Women?

Yes, UN Women is committed to creating a diverse and inclusive environment of mutual respect and recruits irrespective of various demographics such as race, gender, and ability.

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