Usher - Cardiff Magistrates Court

HM Courts & Tribunals Service (HMCTS)

Sep 17, 2024

Applications are closed

Job
Full-time
Entry Level
Government & Politics
People, HR & Administration
Cardiff

Requirements

Friendly and approachable manner with excellent customer service skills.
Ability to multitask whilst working in a fast-paced environment.
Good written and verbal communication skills.
IT proficient with the ability to learn and adapt to different technologies and software packages.
Excellent Organisational and time-keeping skills.

Responsibilities

You will be an essential first point of contact for all the court users.
There will be regular contact with the judiciary and assisting the administrative staff.
You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
You will also carry out some general clerical work as required to support the work of HMCTS.
Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Usher position at Cardiff Magistrates Court?

The salary for the Usher position is £22,096.

Is this position permanent?

Yes, the Usher position is a permanent contract.

What are the working hours like for this role?

The standard full-time working hours are 37 hours per week, with flexible working, part-time, and job sharing options available.

What are the main responsibilities of an Usher?

An Usher serves as a pivotal link between court users and the Judiciary, preparing court/hearing rooms, completing documentation, ensuring court proceedings run smoothly, and providing customer service.

What skills are required for this position?

Required skills include excellent customer service, multitasking ability, good written and verbal communication, IT proficiency, and strong organizational and time-keeping skills.

Are there any benefits associated with this job?

Yes, benefits include access to learning and development, a Civil Service pension with an employer contribution of 28.97%, annual leave, public holidays, and a supportive working environment.

What are the nationality requirements for this job?

The job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth citizens with the right to work in the UK, and certain nationals of the EU and other specified countries.

Is prior experience in a court setting required for this position?

The job description does not specify that prior court experience is required, but strong customer service and organizational skills are essential.

How can I apply for the Usher position?

You can apply for the Usher position by visiting the job advert link and following the application instructions provided there.

HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law

Industry

1001-5000

Employees

2011

Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV