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VENDEDOR/A

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MANGO

Jan 12, 2025

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Cologne
  • Quick Apply

AI generated summary

  • You are a reliable team player, communicate well in German, and have a passion for fashion and trends. Experience in retail is a plus, but a helpful customer service attitude is essential.
  • You will assist customers in finding outfits, maintain neatness in the fitting room and store, ensure stock is organized, support sales goals, and provide excellent service at the checkout.

Requirements

  • Du bist ein Teamplayer - Zuverlässigkeit ist für dich selbstverständlich und du bist bereit, dein Team flexibel zu unterstützen.
  • Als Kommunikationstalent kannst du Dich im Deutschen gut ausdrücken.
  • Erfahrung im Einzelhandel? Interessant, aber kein Muss!
  • Du liebst die Welt der Mode und bist an den aktuellen Trends interessiert.
  • Kundenservice bedeutet für dich Hilfsbereitschaft.

Responsibilities

  • Als Sales Assistant in unserem Store sorgst Du dafür, dass unsere Kunden sich bei uns wohlfühlen!
  • Du bietest deine Unterstützung an und hilfst ihnen dabei, das perfekte Outfit zu finden und inspirierst sie neues zu probieren ob in der Anprobe oder auf der Verkaufsfläche.
  • Außerdem achtest du darauf, dass die Anprobe aufgeräumt ist und unsere Ware auf der Fläche ordentlich präsentiert ist und alle Größen aufgefüllt sind.
  • Auch hinter den Kulissen im Lager sicherst du den reibungslosen Ablauf unserer Prozesse im Store. Unsere Technologien helfen Dir dabei, flink und effizient zu agieren!
  • Du bist mit den Verkaufszielen vertraut, um die Filiale bei ihren Zielen unterstützen zu können, sowohl einzeln als auch in Team.
  • An der Kasse sorgst Du dafür, dass unsere Kunden im letzten Schritt ihres Besuchs einen großartigen Kundenservice erleben.

FAQs

What position is Mango hiring for in Köln?

Mango is hiring for the position of VENDEDOR/A (Sales Assistant) in part-time at 20 hours per week.

What are the main responsibilities of the Sales Assistant at Mango?

The main responsibilities include assisting customers in finding the perfect outfits, maintaining the fitting rooms and sales area, ensuring smooth operations in the stockroom, being familiar with sales goals, and providing excellent customer service at the checkout.

Do I need prior retail experience to apply?

While prior experience in retail is interesting, it is not a requirement to apply for the position.

What qualities should a candidate possess for this role?

A candidate should be a team player, reliable, possess good communication skills in German, have a passion for fashion, and prioritize customer service.

What benefits does Mango offer to employees?

Employees can enjoy various benefits, including feedback and development conversations, national and international growth opportunities, employee discounts, 30 vacation days per year, holiday and Christmas bonuses, company pension plans, a seasonal uniform, and increasing salary through individual sales commissions.

How many vacation days do employees receive?

Employees receive 30 vacation days per year.

Is there an opportunity for career advancement within the company?

Yes, Mango offers opportunities for continuous development into other positions within the international retail structure or the headquarters in Barcelona.

Does Mango support employees with disabilities?

Yes, Mango embraces diversity and inclusivity, including support for individuals with disabilities.

What is the work culture like at Mango?

The work culture at Mango is characterized by creativity, teamwork, and a shared passion for fashion and style. Employees are encouraged to express their unique personalities and strive for excellence.

Are employees provided with a uniform?

Yes, employees receive a uniform that is provided each season.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.