FAQs
What is the job title for this position?
The job title is Verkaufsinnendienst Mitarbeiter:in (w/m/d) 100% - temporär.
Where is the job location?
The job is located in Gümligen.
What is the employment type for this position?
This is a temporary full-time position (100%).
What are the primary responsibilities of this role?
The primary responsibilities include taking telephone and written orders in German and French, managing order processing in SAP, handling customer complaints, creating invoices and credit notes, and supporting various areas of the Customer Service Center.
What qualifications are required for this position?
Required qualifications include a completed commercial apprenticeship (EFZ), interest in technical products and services, several years of experience in customer service, native German language, very good French skills, and extensive IT knowledge, particularly in SAP and Salesforce.
Is knowledge of English and Italian beneficial for this position?
Yes, knowledge of English and Italian is considered an advantage.
What kind of working style is expected from candidates?
Candidates are expected to have an exact, analytical, and quality-conscious working style.
When is the start date for this position?
The position is available immediately or by arrangement.
How does one apply for this job?
Interested candidates should submit a complete online application.
Is customer service experience necessary for applicants?
Yes, several years of experience in customer service is necessary for applicants.
Are French language skills mandatory for this position?
Yes, very good French language skills are a must for this position.