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Vice President, Operations

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Yale New Haven Health

3mo ago

  • Job
    Full-time
    Expert Level
  • Healthcare
    Business, Operations & Strategy
  • New London

AI generated summary

  • You must have a Master's in healthcare administration, 10 years in healthcare admin (5 in leadership), and strong skills in communication, relationship management, and stakeholder engagement.
  • You will oversee integration efforts, manage leadership teams, establish performance metrics, enhance community relations, and lead clinical program development for improved patient care and safety.

Requirements

  • Masters prepared in healthcare administration or related field.
  • Ten (10) years of progressive responsibility working in healthcare administration; a minimum of 5 years experience in a leadership position in healthcare.
  • Ability to lead, organize and relate well to a wide variety of people. Flexibility and ability to effectively navigate YNHHS at all levels of the organization, engage and influence internal and external constituencies. Excellent communications and decision making skills. Excellent relationship management skills.

Responsibilities

  • 1. Lead and provide executive oversight for all aspects of integration of Milford campus with BH and YNHHS - operations, patient experience, safety/quality, and financial performance, business development and strategy alignment.
  • 2. Establish, manage and leverage effective triad site executive team.
  • 3. Establish, monitor and disseminate key performance metrics.
  • 4. Enlists BH and YNHHS leadership team to achieve optimal organizational results.
  • 5. Develop and deploy campus leadership onboarding, training and development in partnership with HR and IFE.
  • 6. Connect with community organizations, leaders and physicians to establish, enhance and/or expand existing BH and YNHHS relationships.
  • 7. Maintain and establish effective campus specific communications and public relations platforms.
  • 8. Sponsor cultural integration committee responsible for integrating culture across BH, MC, YNHHS and our community.
  • 9. Oversee and support clinical program development for geriatric and palliative care services.
  • 10. Establish Milford campus as age friendly destination hospital in partnership with BH, YNHHS, and YM.
  • 11. Influence implementation of a system geriatric and palliative care service.
  • 12. Lead ambulatory operations in the BH region to include MC, PAMC and all ambulatory sites in our region. include implementation of the unrealized MC plan, the PAMC optimization assessment and the deployment of an optimization effort in Fairfield/Westport. Work efforts will be in alignment with the system ambulatory strategy.
  • 13. Define and oversee implementation of system-wide patient experience, operating and facilities standards for ambulatory operations.
  • 14. Lead the development and operational implementation of new and growing clinical programs in the region. Effectively hand these programs off to the functional leaders once stabilized.
  • 15. Develop strategic and short/long term business plans in collaboration with clinical program leaders.
  • 16. Stay abreast of regional competition to drive the areas of focus for growth plans.
  • 17. Responsibilities includes the development and implementation of a strategic agenda and plan that will support the continued growth and overall improvement of patient safety and experience for each the departments.
  • 18. Complete MC integration and clinical services gap assessment against the original vision, state commitments and workplan.
  • 19. Review and reassess the MC vision.
  • 20. Re-evaluate organization structure in the context of the integration and vision realization.
  • 21. Develop workplans associated with the above assessments.
  • 22. Lead MC through a full realization of the MC orthopedic expansion plan in collaboration with YNHHS.
  • 23. In partnership with physician and nursing leadership, drive full implementation of HRO principles and culture shift.
  • 24. Performs all other duties as assigned.

FAQs

What is the primary responsibility of the Vice President, Operations at YNHHS?

The primary responsibility is to provide executive oversight for the integration and operations of the Milford Campus, focusing on patient experience, quality, financial performance, business development, and strategic alignment within the organization.

What qualifications are required for the Vice President, Operations position?

Candidates must have a Master's degree in healthcare administration or a related field, along with ten years of progressive healthcare administration experience, including a minimum of five years in a leadership role.

Is there a specific focus area for the Milford Campus operations?

Yes, there is a specific focus on stabilizing operations, optimizing tools and processes, enhancing clinical services, and improving financial performance to establish Milford Campus as an age-friendly destination hospital.

How important is community engagement in this role?

Community engagement is crucial, as the Vice President will connect with community organizations, leaders, and physicians to strengthen and expand relationships with Bridgeport Hospital and Yale New Haven Health System (YNHHS).

Will the Vice President, Operations have influence over clinical programs?

Yes, the role involves overseeing and supporting the development of clinical programs, particularly in geriatric and palliative care services.

Is experience in ambulatory operations required for this position?

Yes, the Vice President will lead ambulatory operations within the BH region and is responsible for implementing strategic initiatives related to ambulatory services.

What are the key leadership skills needed for this role?

The role requires strong leadership, organizational, relationship management, and excellent communication and decision-making skills to effectively navigate the organization and engage both internal and external stakeholders.

What is the expected outcome of the strategic plans developed by the Vice President, Operations?

The strategic plans should support continued growth, enhance overall patient safety and experience, and align with the organizational vision for the Milford Campus.

What kinds of metrics will the Vice President, Operations monitor?

The Vice President will establish, monitor, and disseminate key performance metrics related to operational effectiveness, patient experience, quality, and financial performance.

What is meant by the integration of culture across the organization?

This refers to the role's responsibility to sponsor a cultural integration committee aimed at harmonizing the values and operational culture of Bridgeport Hospital, Milford Campus, YNHHS, and the surrounding community.

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Yale New Haven Health

Science & Healthcare
Industry
1001-5000
Employees
1996
Founded Year

Mission & Purpose

Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine. Plus, our patients benefit from access to hundreds of dedicated primary care physicians and specialists in Northeast Medical Group and Yale Medicine. We also have advanced clinical relationships with multiple hospitals and numerous outpatient locations throughout the state so you can get the care you need, when you need it. As one organization, we’re working together to make health care more patient-focused, more accessible and more cost-effective. Some call it personalized medicine. We call it good care. For more information, check out the YNHHS Web site: www.ynhhs.org