FAQs
What is the primary role of a Vigilante de Seguridad in the Centro de Control?
The primary role involves receiving and verifying alarm signals from connected clients, as well as managing incidents remotely related to security.
What are the main responsibilities of this position?
Responsibilities include receiving alarm signals, verifying alarms, transmitting and centralizing alarm information, remote video surveillance, coordinating with security personnel, and resolving incidents according to security laws and client-specific procedures.
What qualifications are required for the position?
Required qualifications include an educational background equivalent to ESO, a valid security guard license (TIP), experience in customer phone interactions, proficiency in Microsoft Office, and availability to work rotating shifts.
What is the shift schedule for this job?
The shift schedule includes morning shifts from 07:00 to 15:00, afternoon shifts from 15:00 to 23:00, and night shifts from 23:00 to 07:00, following a rotation of 7-3 or 7-4.
Is previous experience in security or surveillance required?
While not mandatory, previous experience in visualizing cameras through closed-circuit television is highly valued.
What benefits are offered by Johnson Controls for this position?
Johnson Controls offers a competitive salary package, benefits such as life and accident insurance, flexible compensation options, job stability, continuous training, professional development opportunities, and a positive work environment.
What skills are considered valuable for this role?
Valuable skills include strong communication abilities, proactivity, dynamism, high organizational capacity, and a team-oriented attitude.
Is there a criminal background check required for this position?
Yes, a criminal record certificate will be required.
What kind of company is Johnson Controls?
Johnson Controls is a global company focused on innovation to enhance productivity, security, and sustainability in buildings and communities, offering a range of construction technologies and solutions.
How does Johnson Controls ensure equality in hiring?
Johnson Controls adheres to non-discrimination policies regardless of gender, race, ideology, or other reasons, and is committed to promoting equality according to current laws on gender equality.