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Virtual Sales Manager - London

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Tesla

14d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You need 3+ years of sales experience, remote management skills, strong communication, flexibility for travel and hours, a valid driver’s license, and the right to work in the UK.
  • You will build and manage a team, monitor performance, train members, improve sales processes, foster a positive culture, and ensure accurate customer data tracking and collaboration across departments.

Requirements

  • At least 3 years of sales experience in a fast-paced environment
  • Experience in managing remotely
  • Positive and energetic, excellent listening and communication skills
  • Showcases an ability to take initiative and be proactive
  • Capable of working autonomously as well as in a team
  • Resilience and adaptability to an ever-changing work environment
  • Ability to work evening hours, weekends, and holidays in an office environment
  • Proficient with standard productivity tools (Outlook, MS Office, Chrome, Teams)
  • Flexibility to travel between Manchester, London and Ireland
  • Must have a valid driver’s license for minimum of 2 years
  • Must have and continue to maintain a valid and safe driving record
  • Must have the right to work in the UK

Responsibilities

  • Build, develop and grow a team of Virtual Sales Advisors for the UK Market
  • Monitor employee productivity which consists of, but not limited to: Direct Sales, Delivery Functions, Inbound & Outbound Communications and Ownership Outreach
  • Communicate and implement all relevant changes that impact the team regarding policy and process
  • Collaborate with other departments in efforts to clear roadblocks and build strong stakeholder relationships
  • Set goal to meet minimum expectations and manage ongoing performance
  • Train and mentor new team members as well as identify future team leaders
  • Work on the continuous improvement of processes and procedures related to the repeat purchase of Tesla products
  • Actively coach team members on sales conversations and provide timely feedback
  • Create and maintain a fun, inclusive culture that rewards hard work and innovation
  • Operate with a flexible mindset to support sales needs across the team
  • Ensure that customer details and all actions are accurately tracked and updated in our internal systems
  • Execute on and share best practices with Field counterparts within the Market and Region
  • Manage any additional duties to support wider business requirements
  • Ability to prioritise effectively and handle shifting priorities

FAQs

What is the primary responsibility of the Virtual Sales Manager?

The primary responsibility is to manage the Virtual Sales Team, ensuring they educate, inspire, and guide repeat Tesla customers in their journey of ownership.

What are the key responsibilities of a Virtual Sales Manager?

Key responsibilities include building and developing a team of Virtual Sales Advisors, monitoring employee productivity, training new team members, collaborating with other departments, and continuously improving processes related to repeat purchases.

What qualifications are required for this role?

Candidates should have at least 3 years of sales experience in a fast-paced environment, experience in managing teams remotely, excellent communication skills, and the ability to work both autonomously and as part of a team.

Is flexibility in working hours required for this position?

Yes, the role requires the ability to work evening hours, weekends, and holidays in an office environment.

Where is the job located?

The job is office-based in Tesla's London headquarters.

What skills are important for success in this role?

Important skills include being energetic and highly organized, having excellent listening and communication skills, resilience, and adaptability to change.

Will I need to travel for this position?

Yes, there is flexibility required to travel between Manchester, London, and Ireland.

Is a driving license required for this role?

Yes, candidates must have a valid driver’s license for a minimum of 2 years and maintain a valid and safe driving record.

What is the work culture like at Tesla?

Tesla promotes a fun, inclusive culture that rewards hard work and innovation, while also focusing on continuous improvement.

What does the training process look like for new team members?

The training process involves mentoring from experienced team members, regular coaching on sales conversations, and feedback to help new members grow in their roles.

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.