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VodafoneThree - Retail Sales Adviser - 20hrs per week - Manchester Trafford

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Vodafone

2mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Manchester

AI generated summary

  • You need a mature, enthusiastic, and driven mindset, with availability for weekend and weekday shifts. This role is demanding, but offers a great opportunity with a top UK brand.
  • You will engage customers, exceed sales targets, provide product expertise, ensure informed decisions, deliver exceptional service, and adhere to company policies while developing your skills.

Requirements

  • We are looking for people who are level-headed, have a mature mind-set.
  • Enthusiastic, energetic and driven.
  • It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays.
  • For the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.

Responsibilities

  • Create & maintain rapport with the customer understand and meet their needs and deliver a brilliant customer experience that is right first time, while also exceeding sales targets both individually and as a team.
  • To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution based selling and offering products and services that meet the customers needs.
  • Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us
  • Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision
  • Deliver exceptional service to Vodafone customers and take personal ownership for meeting their needs
  • To meet and exceed individual sales targets and ensure compliance against key metrics
  • Undertake regular learning and development and align with company and FCA requirements
  • Always adhere to company and regulatory policies and guideline
  • Partaking in Vodafone’s security vetting process whenever required

FAQs

What is the working hours for this position?

The working hours for this position are 20 hours per week, which may include some weekend and bank holiday shifts.

What is the salary for the Retail Sales Adviser role?

The salary for the Retail Sales Adviser role is £12.85 per hour, plus bonus and Vodafone benefits.

What responsibilities will I have in this role?

In this role, you will create and maintain rapport with customers, provide expert knowledge of Vodafone products, deliver exceptional service, and aim to exceed sales targets.

Is experience in retail sales necessary for this position?

While prior experience in retail sales is beneficial, the company encourages individuals with diverse backgrounds to apply, even if they don't meet all the desired criteria exactly.

What kind of training and development opportunities are available?

The role includes regular learning and development aligned with company and FCA requirements, providing opportunities for career growth.

Will I need to go through a background check for this position?

Yes, all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulatory standards.

Are there benefits offered to employees?

Yes, employees are offered great pay, bonuses, up to 28 days off plus bank holidays, and personalized benefits such as discounts, vouchers, and a pension plan.

What is the company’s stance on inclusion and diversity?

VodafoneThree is passionate about inclusion for all and aims to create a workplace where everyone can thrive, regardless of their personal or professional background.

Is there any support available for candidates with disabilities during the recruitment process?

Yes, the company provides support for accessibility requests during the recruitment journey. Candidates can refer to the Accessibility section of the Careers website for guidance.

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Vodafone

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan