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Waiter/ess - Li Beirut - Conrad Abu Dhabi Etihad Towers

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Hilton

Nov 2, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Abu Dhabi

Requirements

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Experience in Food and Beverage department in a luxury setting
  • Previous experience of cash handling
  • Knowledge of Food Hygiene Regulations

Responsibilities

  • Manage guest queries in a friendly, timely, and efficient manner
  • Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
  • Ensure knowledge of menu and all products
  • Ensure mis-en-place is well stocked at all floor stations
  • Follow correct reporting procedures if faced with issues
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Comply with hotel security, fire regulations and all health and safety legislation

FAQs

What is the primary responsibility of a Waiter/ess at Conrad Abu Dhabi Etihad Towers?

The primary responsibility of a Waiter/ess is to serve guests in a friendly, timely, and efficient manner, delivering an excellent Guest and Member experience while possessing extensive knowledge of menu offerings.

What qualifications are preferred for this position?

It is advantageous for candidates to have experience in the Food and Beverage department in a luxury setting, previous experience with cash handling, and knowledge of Food Hygiene Regulations.

What skills are required for a Waiter/ess role?

Key skills required include a positive attitude, good communication skills, commitment to high levels of customer service, excellent grooming standards, flexibility in responding to various work situations, and the ability to work independently or as part of a team.

Is prior experience necessary for this role?

While prior experience is not strictly necessary, previous experience in the Food and Beverage department, especially in a luxury setting, is preferred.

What are the grooming standards expected for this position?

Waiter/ess must adhere to Hilton Grooming standards, which include maintaining a proper uniform dress code, cleanliness, and personal hygiene.

Are there specific regulations that the Waiter/ess must follow?

Yes, the Waiter/ess is required to comply with hotel security, fire regulations, and all health and safety legislation.

What types of beverages will the Waiter/ess serve?

The Waiter/ess will serve both alcoholic and non-alcoholic beverages, ensuring compliance with licensing/liquor regulations for residents and non-residents.

Will there be opportunities for training or skills development in this role?

Yes, Hilton is dedicated to providing exceptional training and skills development to its team members to enhance their careers within the hospitality industry.

How does Hilton define its corporate culture?

Hilton values its team members and aims to create remarkable hospitality experiences, united under the vision "to fill the earth with the light and warmth of hospitality."

Is there an opportunity for career advancement within Hilton?

Yes, Hilton encourages internal growth and career advancement, offering various paths within its global hospitality company.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay