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Waiter / Waitress

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TGI Fridays

20d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You should have passion, pride, and personality to provide excellent guest experiences. No prior experience needed; training will be provided.
  • You will bring your personality to create an exceptional guest experience, ensuring American-style service and a memorable journey during each shift.

Requirements

  • You don’t need any previous experience as we will take you through a full programme of onboarding and training to develop your skills.
  • Being a Waiter/Waitress is perfectly suited to anybody with passion, pride and personality that wants to make a difference.
  • We want you to love our guests as much as we do so we want you to bring your personality to work to ensure the best guest experience every time!

Responsibilities

  • Being a Waiter/Waitress is perfectly suited to anybody with passion, pride and personality that wants to make a difference.
  • We want you to love our guests as much as we do so we want you to bring your personality to work to ensure the best guest experience every time!
  • Our “Showtime” guest journey brings an American style service to every shift, every plate, and every table.

FAQs

Do I need previous experience to apply for the Waiter/Waitress position?

No, you do not need any previous experience as we provide a full programme of onboarding and training to develop your skills.

What is TRONC?

TRONC refers to tips that are pooled and shared among staff. We offer unlimited TRONC for our team members.

How often do I get paid?

You will receive weekly pay every Friday.

Are there opportunities for career progression within the company?

Yes, we offer skill development programmes that support fast-track career progression and apprenticeships at progressive skill levels.

What benefits are offered to employees?

Benefits include unlimited TRONC, 28 days paid holiday (pro-rata), flexible working patterns, discounted gym memberships, and access to wellbeing support services, among others.

Is there any support for employee mental health and wellbeing?

Yes, we provide wellbeing and support services designed for everyday life and significant moments, including access to a 24/7 helpline of nurses, counsellors, midwives, and pharmacists.

Can I bring friends to dine at TGI Fridays with a discount?

Yes, employees receive 50% off in all our restaurants for themselves and up to 5 friends.

How is the work-life balance in this position?

We offer flexible working patterns to support a healthy work-life balance.

Do you have any initiatives to support diversity and inclusion?

Yes, we celebrate individuality and authenticity through our “Pridays” forum and inclusivity programmes, supporting LGBTQ+ rights, gender equity, and accessibility.

Is there a referral program for bringing in new hires?

Yes, we offer a refer-a-friend scheme with great bonuses for each successful referral.

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TGI Fridays

Retail & Consumer Goods
Industry
10,001+
Employees
1965
Founded Year

Mission & Purpose

In 1965, TGI Fridays opened its first location in New York City. Today, there are 890 restaurants in 60 countries offering high quality, authentic American food and legendary drinks, bringing together all people from all places. The freeing and liberating spirit of "Friday"​ combined with our belief that all are welcome is our founding premise. We are The People of All Stripes.