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Waiting Team Member

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You should be friendly, outgoing, and enjoy teamwork in a busy setting. Experience is a bonus; what matters most is your positive attitude, energy, and eagerness to learn.
  • You will provide exceptional service, build guest rapport, guide menu choices, collaborate with your team, and share ideas in an uplifting environment.

Requirements

  • We’re looking for friendly, outgoing people who love working with others, thrive in a busy environment, and enjoy delivering great service with a smile. Experience is a bonus, but not essential what matters most is your attitude, energy and willingness to learn.

Responsibilities

  • Deliver consistent, memorable service to every guest.
  • Be a sparkling personality, building rapport in a fast-paced environment—this is YOUR stage!
  • Guide guests through our menu, making recommendations tailored to their tastes.
  • Work as part of a team that lifts each other up and celebrates wins together.
  • Share your ideas—we have a genuine open-door policy and value every team member’s voice!

FAQs

What is the main role of a Server/Waiter/Waitress at Las Iguanas?

The main role is to deliver consistent, memorable service to guests by welcoming them, taking orders, serving food and drinks, and creating a warm, vibrant atmosphere.

Is prior experience necessary for this position?

Experience is a bonus, but it is not essential. What matters most is your attitude, energy, and willingness to learn.

What type of work environment can I expect at Las Iguanas?

You can expect a fast-paced, energetic, and fun work environment that feels more like a fiesta than a job.

Are there opportunities for career growth at Las Iguanas?

Yes, we offer fully funded apprenticeships and development opportunities, such as the Hospitality Team Member Level 2 course.

What benefits do employees receive at Las Iguanas?

Employees receive hourly pay with the opportunity to earn Tronc, flexible working contracts, amazing discounts on food and drink, wellbeing support, perks and rewards, and team celebrations.

How does Las Iguanas ensure inclusivity in the workplace?

We celebrate individuality and believe our differences make us stronger. We are committed to ensuring everyone feels they belong and provide reasonable adjustments during the hiring process if needed.

What should I highlight in my application?

You should highlight your personality, enthusiasm, and genuine love for hospitality, as these qualities stand out to us more than extensive experience.

What is the application process for this role?

The application process includes submitting your application, CV review, an interview, and finally an offer followed by onboarding.

Is there support available for mental health and wellbeing?

Yes, we have an Employee Assistance Program that includes a 24/7 virtual GP, mental health support, a second medical opinion service, and more.

What kind of team culture can I expect at Las Iguanas?

You can expect a friendly, supportive team culture where collaboration is encouraged, achievements are celebrated, and every team member’s voice is valued.

Welcome to Las Iguanas - an everyday celebration of the flavours, pleasures and joy of Latin America.

Retail & Consumer Goods
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

Las Iguanas is a UK-based restaurant chain that serves vibrant Latin American cuisine, inspired by the flavours and culture of South America. Their ultimate mission is to provide an exciting and memorable dining experience that celebrates the diversity and richness of Latin American food and drink. The company's purpose is to create a fun, lively atmosphere where customers can enjoy authentic dishes made with fresh, high-quality ingredients, and experience a taste of Latin America in every visit.