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Ward Clerk

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Milton Keynes University Hospital NHS Foundation Trust

Jul 30, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Milton Keynes

Requirements

  • - Organised, friendly and helpful
  • - Good communication skills
  • - Able to prioritise own workload
  • - Previous NHS and or receptionist experience would be beneficial

Responsibilities

  • Greet all visitors to the unit in a friendly, helpful and courteous manner.
  • The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
  • To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
  • To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
  • Deal with and distribute incoming mail, checking and replying to ward emails.
  • Ensure all patients’ notes on the unit are maintained in good order with test results promptly and correctly filed.
  • Arrange out patient’s appointments as required.
  • Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patient’s.

FAQs

What is the job title for the position being advertised?**

The job title is Ward Clerk. **Question: What department will the Ward Clerk be working in?** **Answer:** The Ward Clerk will be working in the Surgical Directorate based on Ward 23. **Question: What type of patients does Ward 23 specialize in?** **Answer:** Ward 23 specializes in Trauma and Orthopaedics, Ear Nose and Throat, and Spinal Care. **Question: What is the band and hours for the Ward Clerk position?** **Answer:** The position is a Band 2 part-time role, requiring 30 hours per week. **Question: What are the standard working hours for this position?** **Answer:** The base working hours are Monday to Friday from 8 am to 4 pm, but flexible working and alternate hours can be agreed upon with the Ward Manager. **Question: What type of skills are essential for the ideal candidate?** **Answer:** The ideal candidate should be hard working, have good communication skills, and be able to prioritize their own workload. **Question: Is previous experience in the NHS required for this role?** **Answer:** Previous NHS and/or receptionist experience would be beneficial, but it is not explicitly required. **Question: What specific administrative duties will the Ward Clerk be responsible for?** **Answer:** The Ward Clerk will be responsible for data inputting, answering telephone calls, managing the Out-patients diary, liaising with other departments, organizing paperwork, ensuring patient notes are maintained, arranging outpatient appointments, and carrying out procedures for patient admission, transfer, and discharge using the Trust's computer system. **Question: How does the trust rate its staff satisfaction based on recent surveys?** **Answer:** According to the NHS Staff Survey 2023, MKUH staff scored highest for ‘I look forward to coming to work.’ **Question: Who can I contact for further details or to arrange an informal visit?** **Answer:** For further details or to arrange an informal visit, you can contact Angelie Wilton, the Deputy Ward Manager, at the email address angelie.wilton@mkuh.nhs.uk. **Question: What does MKUH stand for?** **Answer:** MKUH stands for Milton Keynes University Hospital NHS Foundation Trust.

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Milton Keynes University Hospital NHS Foundation Trust

Science & Healthcare
Industry
1001-5000
Employees
1984
Founded Year

Mission & Purpose

Milton Keynes University Hospital NHS Foundation Trust provides a broad range of general medical and surgical services for more than 400,000 people every year. Our mission: "Milton Keynes is a hospital committed to learning, to honesty, and to the best possible care and experience for every patient, every time."​ About us: Milton Keynes Hospital occupies a 60-hectare site to the south of the city centre. We are a medium sized district general hospital, serving Milton Keynes and surrounding areas. The hospital has approximately 400 inpatient beds, and provides a broad range of general medical and surgical services. We have a busy A&E Department that manages all medical, surgical and child health emergency admissions. As our local population grows, we continue to develop our facilities. In addition to providing general acute services, Milton Keynes Hospital increasingly provides more specialist services, including cancer care, cardiology and oral surgery. We have responsibility for treating premature babies born locally. Some of the babies we treat are born as early as 24 weeks old (16 weeks early), and weigh as little as 500 grams.