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Ward Clerk

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Frimley Health NHS Foundation Trust

Aug 18, 2024

Applications are closed

  • Job
    Full-time
    Junior & Mid Level

Requirements

  • Qualifications
  • Essential criteria
  • Ability to plan & Innovative
  • Knowledge of infection control
  • Previous clinical experience
  • Computer skills
  • SPECIFIC COMPETENCIES
  • Essential criteria
  • Able to organise own workload with minimal supervision
  • Ability to adapt using different systems as appropriate.
  • Previous clerical experience
  • Special Requirements
  • Essential criteria
  • Willing to work weekends and bank holidays.

Responsibilities

  • To provide administrative cover for the ward, and to perform general receptionist duties
  • To provide clerical assistance to the senior sister and Matron
  • To process patient records on EPIC and liaise with ward staff to resolve any problems
  • Key tasks would be update EPIC and assisting with data collection for audits
  • Ensure adequate stock levels of general ward supplies, EROS requests and to ensure that the supplies are neatly arranged in cupboards
  • To provide a range of non-clinical duties
  • Welcoming patients and relatives to the ward and undertaking administration duties
  • Answering the ward telephones timely and relating information accurately
  • To answer telephone queries of a non clinical nature
  • Admit, discharge and transfer patients on EPIC
  • Responsible for data entry
  • Act as the EPIC superuser for the ward
  • Maintain all the patient boards with the appropriate consultants names
  • Assist with the completion and collation of menus when required
  • Any other duties as requested
  • To ensure the admission and discharge book is updated daily and liaise with ward staff to resolve any issues that may arise
  • Assisting with data collection as required for the purpose of audits as required
  • Assist the ward staff with collecting information for the friends and family and patients survey
  • Collect and deliver the ward post daily
  • Undertake administrative duties for Ward Manager and Matron, general typing – letters, references, documents, notices for the ward, photocopying etc
  • Carry out other duties required by the Matron commensurate with the grade

FAQs

What are the primary responsibilities of a Ward Clerk?

The primary responsibilities include providing administrative cover for the ward, performing general receptionist duties, processing patient records on EPIC, managing stock levels of ward supplies, and assisting with data collection for audits.

What systems will I be required to use in this role?

You will be required to use the EPIC system for patient records and data entry, as well as other clerical software for typing and documentation tasks.

Is previous clinical experience necessary for this role?

Yes, previous clinical experience is essential as it will help you understand the ward environment and support the staff effectively.

Will I need to work weekends and bank holidays?

Yes, a willingness to work weekends and bank holidays is required for this position.

What skills are essential for a Ward Clerk?

Essential skills include the ability to plan and organize your own workload with minimal supervision, knowledge of infection control, previous clerical experience, and computer skills.

What is the expected dress code for this position?

The dress code typically follows the NHS guidelines, which often require staff to wear smart, professional attire. Specific requirements can be confirmed upon employment.

Are there opportunities for career advancement within Frimley Health NHS Foundation Trust?

Yes, Frimley Health NHS Foundation Trust is committed to training and professional development, offering opportunities for career advancement based on performance and experience.

What work environment can I expect in this role?

You can expect a fast-paced work environment in a hospital ward where you will interact with patients, relatives, and healthcare professionals regularly.

What are the working hours for a Ward Clerk?

The working hours may vary, but they typically align with the hospital's operational hours, including the possibility of shift work.

How can I apply for the Ward Clerk position?

You can apply online by visiting the Frimley Health NHS Foundation Trust's official website and accessing the job vacancy listings.

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Frimley Health NHS Foundation Trust

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.