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Warehouse Team Leader

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IKEA

Jan 23, 2025

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Facilities Management
  • Perth

Requirements

  • Experience in leading teams in an operational function with proven record of successful leadership delivering both business results and people development.
  • Sound computer literacy and understanding of Microsoft Office suite/apps.
  • Exceptional communication skills, you are able to build relationships, collaborate and effectively influence and manage key stakeholders.
  • A forward thinker who works calmly under pressure, capable of making agile decisions and problem solving.
  • Comfortable working a mix of strategic, tactical, and operational tasks. You have the ability to manage high-volumes and enjoy working in a fast paced, vibrant, and changing omnichannel environment.
  • Good self-awareness and have a safety mindset, leading yourself and others, to provide a safe working environment, whilst delivering results.

Responsibilities

  • Supporting the operation in both the main store location and the external warehouse
  • Managing and supporting the day-to-day operations, activities and co-workers of the Fulfilment Operations team including rostering, breaks, and ensuring KPIs are communicated and achieved.
  • Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
  • Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure future people succession readiness.
  • Maintain a clean, organised, and safe working environment throughout the store and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
  • Continuous improvement and securing effective, qualitative, and efficient daily Fulfilment Operations to guarantee a positive customer shopping experience through quality of products, merchandising and stock accuracy.
  • Create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects, and analyse existing workload to secure daily volume handling and meet operational excellence.

FAQs

What is the job title for this position?

The job title is Warehouse Team Leader, also referred to as Fulfilment Operations Team Leader internally.

What are the working hours for this role?

The working hours require availability to work Monday to Sunday from 3am to 12am, with a rotating roster including both day and evening shifts and alternating weekend shifts.

What are the benefits offered to employees?

Benefits include 5 weeks of Paid Annual Leave, Paid Parental Leave, Family & Community Leave, 24/7 access to an Employee Assistance Program, a 15% Co-worker discount, low-cost nutritious meals, complimentary drinks, a uniform provided, free parking, a Digital Entertainment membership, a bonus programme (where eligible), and a Co-worker Loyalty programme.

Is this position permanent or temporary?

This role is a Permanent Full-time position, requiring 76 hours per fortnight.

What are the primary responsibilities of the Fulfilment Operations Team Leader?

Responsibilities include managing day-to-day operations and activities of the Fulfilment Operations team, ensuring goods availability, leading team development, maintaining a safe and organized work environment, driving continuous improvement, and securing operational excellence.

What qualities or skills are required for this role?

The ideal candidate should be experienced in leading teams, possess sound computer literacy with Microsoft Office apps, have exceptional communication skills, demonstrate a customer-centric mindset, and be capable of making decisions under pressure.

Are there any requirements for the recruitment process?

Yes, the recruitment process includes a pre-employment check for final candidates.

When does the application close for this position?

Applications close on Wednesday, 5 February 2025.

What is the company culture at IKEA?

The company culture at IKEA promotes equality, diversity, and inclusion, cares for people and the planet, and focuses on health and wellbeing while nurturing employee development and potential.

Is experience in a similar role necessary?

Yes, experience in leading teams in an operational function with a proven record of delivering business results and people development is required.

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IKEA

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.