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Welfare and Benefits Advisor - Housing

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Michael Page

Aug 21, 2024

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    People, HR & Administration
  • London

Requirements

  • - Significant experience in providing all areas of welfare benefits advice and casework.
  • - Excellent up-to-date knowledge of the statutory framework.
  • - Ability to identify implications of legislative changes to welfare benefits.
  • - Strong people and interpersonal skills.
  • - Experience in providing services to vulnerable adults and working with a diverse client group.
  • - Practical knowledge of the financial inclusion sector.
  • - Experience in making successful grant applications.
  • - Previous experience within an advice setting.
  • - Knowledge of current social housing legislation and good practices.

Responsibilities

  • Provide comprehensive welfare benefits advice and advocacy service to residents.
  • Offer expert advice on all aspects of the welfare benefits system.
  • Support residents in challenging decisions and resolving complicated issues.
  • Assist with benefit appeals, including preparation of submissions.
  • Represent customers at tribunals to support tenancy sustainment.
  • Manage a complex and demanding caseload.
  • Juggle competing priorities to ensure cases are progressed.
  • Ensure deadlines and performance indicators are met.
  • Work inquisitively under own initiative to determine actions needed for each case.
  • Provide a responsive and inclusive service to residents.
  • Adapt services to meet individual needs.
  • Be visible in the community to front-line teams and residents.
  • Support residents to maximise their income.
  • Signpost to charitable grants and funding opportunities.
  • Make referrals to external partners.

FAQs

What is the job title of the position?

The job title is Welfare and Benefits Advisor - Housing.

What type of organization is hiring for this position?

The position is being offered by a leading G15 Housing Association.

Where is the job primarily based?

The job is based 3 days a week in the Kings Cross office and 2 days a week at home.

What is the hourly rate for this position?

The hourly rate is £31.31 Umbrella rate per hour.

What is the duration of the contract?

The contract is for 6 months but could be extended.

What are the main responsibilities of this role?

Responsibilities include providing welfare benefits advice, supporting residents with appeals, managing a caseload, and signposting to additional resources.

What experience is required for this position?

Candidates should have significant experience in welfare benefits advice, knowledge of the statutory framework, and experience in working with vulnerable adults.

Is immediate start available for this position?

Yes, an immediate start is available.

Will the advisor be required to work with a diverse client population?

Yes, experience in providing services to a diverse client group is essential.

Is there any support for grant applications in this role?

Yes, experience in making successful grant applications is necessary for the position.

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Michael Page

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Welcome to the Michael Page global company profile. Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents. While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal. Our teams are broken down to focus on industry, assignment type, salary level and location, so your hiring requirements or job search will all be handled by a specialist who knows your sector inside-out. We are confident that our expertise can add value to your recruitment or job search process – get in touch to find out more.