FAQs
What is the role of the Workforce Strategy Director at Salesforce?
The Workforce Strategy Director is responsible for developing, implementing, and driving workforce strategies that align with the organization’s business objectives. This includes shaping the workforce structure, determining the mix of on-shore, off-shore, and near-shore resources, and managing employee versus contractor ratios.
What qualifications are required for this position?
Candidates should have a degree or equivalent experience, along with 10+ years of experience in Professional Services Delivery or Operations (with at least 5 years in a leadership role), strong expertise in workforce planning, talent management, organizational design, and data analytics.
What are the key responsibilities of the Workforce Strategy Director?
Key responsibilities include workforce strategy development and execution, data-driven insights, managing partnership and subcontracting strategies, collaboration with senior leadership, continuous improvement, and technology solutions related to workforce strategies.
Is experience in AI and technology important for this role?
Yes, the position focuses on how AI will change the workforce, and candidates should have experience in leveraging technology and data analytics to drive workforce strategy and decision-making.
What types of teams will the Workforce Strategy Director work with?
The Director will collaborate with various teams including strategy, alliances, Employee Success, operations, and senior leadership across the organization to drive workforce strategies.
Are there preferred skills for this position?
Preferred skills include familiarity with workforce management software and HR technologies, as well as knowledge of the Salesforce platform and Certinia PSA platform.
Does Salesforce support professional development and career growth?
Yes, Salesforce is committed to empowering individuals to drive their performance and career growth, providing opportunities to chart new paths and improve the state of the world.
What is Salesforce's stance on diversity and inclusion?
Salesforce is dedicated to creating a diverse workforce that reflects society, with inclusive programs and initiatives aimed at promoting equality in the workplace and communities.
What is the company culture like at Salesforce?
Salesforce promotes a culture focused on equality, innovation, and collaboration, with an emphasis on improving the state of the world and creating positive change through business.
How does one apply for this position?
Candidates interested in applying can do so through the official Salesforce careers page, and it's recommended to apply for a maximum of 3 roles within a 12-month period to ensure the best candidate experience.

