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Worldwide Specialist Seller - Amazon Connect, Amazon Connect Sales & GTM Team - WWPS

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Amazon

2mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Chicago

AI generated summary

  • You need 5+ years in tech/software sales, 4+ years in contact centers, and 3+ years selling to or supporting Healthcare payor and bio pharma segments.
  • You will drive revenue growth in healthcare, execute sales strategies for enterprise accounts, build CxO relationships, collaborate with teams, and create compelling value propositions.

Requirements

  • 5+ years of technology/software sales experience
  • 4+ years of contact center experience, or experience in the customer service/contact center industry
  • 3+ years experience selling into or supporting Healthcare customers, with particular focus on Payor and Bio Pharma segments.

Responsibilities

  • Drive revenue growth and market penetration for Amazon Connect solutions across healthcare customers
  • Develop and execute comprehensive sales strategies targeting enterprise-level accounts
  • Build and nurture strategic relationships with key stakeholders at CxO levels
  • Collaborate with Solutions Architects, field teams, and Partner ecosystems to extend solution reach
  • Create compelling value propositions that demonstrate tangible business outcomes

FAQs

What is the primary responsibility of the Worldwide Specialist Seller for Amazon Connect?

The primary responsibility is to drive revenue growth and market penetration for Amazon Connect solutions across healthcare customers by developing and executing comprehensive sales strategies.

What experience is required for this position?

Candidates must have 5+ years of technology/software sales experience and at least 4+ years of contact center experience or experience in the customer service/contact center industry.

Is experience in the healthcare industry preferred for this role?

Yes, 3+ years of experience selling into or supporting healthcare customers, with a focus on Payor and Bio Pharma segments, is preferred.

Will the role require collaboration with other teams?

Yes, the role involves collaborating with Solutions Architects, field teams, and Partner ecosystems to extend solution reach and drive transformative solutions.

What kind of relationships will the seller be expected to build?

The seller will need to build and nurture strategic relationships with key stakeholders at CxO levels within enterprise-level accounts.

What are the key skills needed for success in this role?

Key skills include enterprise sales experience in related areas, the ability to create compelling value propositions, and being a self-starter willing to operate both tactically and strategically.

Is there support for career growth and mentorship within the company?

Yes, there are numerous knowledge-sharing, mentorship, and career-advancing resources available to help employees develop into better-rounded professionals.

What is the work culture like at AWS?

AWS promotes an inclusive team culture that values curiosity, connection, and work-life balance, striving for flexibility in working arrangements.

What is the salary range for this position?

The salary range for this position is between $128,600 and $212,600 per year, depending on geographic market and individual qualifications.

Does Amazon have equal opportunity employment policies?

Yes, Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.