FAQs
What is the primary responsibility of the Worldwide Specialist Seller for Amazon Connect?
The primary responsibility is to drive revenue growth and market penetration for Amazon Connect solutions across healthcare customers by developing and executing comprehensive sales strategies.
What experience is required for this position?
Candidates must have 5+ years of technology/software sales experience and at least 4+ years of contact center experience or experience in the customer service/contact center industry.
Is experience in the healthcare industry preferred for this role?
Yes, 3+ years of experience selling into or supporting healthcare customers, with a focus on Payor and Bio Pharma segments, is preferred.
Will the role require collaboration with other teams?
Yes, the role involves collaborating with Solutions Architects, field teams, and Partner ecosystems to extend solution reach and drive transformative solutions.
What kind of relationships will the seller be expected to build?
The seller will need to build and nurture strategic relationships with key stakeholders at CxO levels within enterprise-level accounts.
What are the key skills needed for success in this role?
Key skills include enterprise sales experience in related areas, the ability to create compelling value propositions, and being a self-starter willing to operate both tactically and strategically.
Is there support for career growth and mentorship within the company?
Yes, there are numerous knowledge-sharing, mentorship, and career-advancing resources available to help employees develop into better-rounded professionals.
What is the work culture like at AWS?
AWS promotes an inclusive team culture that values curiosity, connection, and work-life balance, striving for flexibility in working arrangements.
What is the salary range for this position?
The salary range for this position is between $128,600 and $212,600 per year, depending on geographic market and individual qualifications.
Does Amazon have equal opportunity employment policies?
Yes, Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses.

