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Yves Saint Laurent & Prada Beauty Retail & Education Manager - Newcastle, Leeds and Glasgow (37.5 hours)

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L'Oréal

Jul 19, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • Newcastle, +2

Requirements

  • YOU HAVE:
  • Previous sales and team management experience, ideally within beauty industry
  • Exceptional leadership and coaching skills
  • Experience and understanding of effective sales techniques, customer service and proven ability to drive results
  • Strong analytical skills
  • Demonstrates the ability to work autonomously
  • Strong communication skills
  • Ability to work in an ever changing & demanding environment
  • Strong capability on Microsoft Office [including Excel, Powerpoint and Outlook]
  • Valid driving licence
  • YOU ARE:
  • Operational Master:
  • Deliver a service of excellence
  • Champions business tools i.e. OneRetail, OneHR, etc
  • Delivers Retail Fundamentals
  • Guarantees Compliance
  • People Champion:
  • Build diverse team of champions
  • Attracts, Recruits and Integrates Diverse Talents
  • Customizes Employee Development
  • Change Agent:
  • Anticipate and facilitate change
  • Shares L’Oréal Culture
  • Enhances Collective Engagement
  • Creates Future Readiness
  • YOU ARE CONTINUED:
  • Respectful. Whoever you’re talking to, you treat everyone with the same level of respect
  • Open - To new ways of doing things. To other people’s ideas
  • You. You’re real. And you’re true to yourself. We cherish and celebrate diversity.

Responsibilities

  • Retail Management:
  • Manage your retail budget for your region, ensuring plans are executed with the vision of long-term success
  • Manage store targeting process to ensure clear and accurate targets by store reflecting a consistent strategy, ensuring targets are in line with company
  • Develop and grow customer relationships with key stakeholders at store level. Collaborate on store opportunities and initiatives, in addition to addressing any areas of concern / feedback shared
  • Achieve the targets and manage the collection of CRM data
  • Through regular in store visits provide detailed feedback to your Director and HR on what’s working and what’s not working
  • Manage the FTE and HC targets for the stores in your region and monitor productivity levels, ensuring you are reacting to productivity and planning resources effectively
  • Act as key point of contact for stores / department managers within your territory, ensuing clear communications of plans and activities
  • Put in place retail actions plans to grow the sales and KPI’s of your stores, including eventing where appropriate
  • Identify through analysis of the business opportunities and react to the markets opportunities and challenges to maximize results
  • Support seasonal retailer strategy meetings and maintain regular interim meetings reviewing performance and recommending actions as needed
  • Leverage your L’Oreal Luxe understanding to influence your retailers and maximize results through effective portfolio management
  • People Development and Management:
  • Coach and develop Beauty Consultants with a focus on development of inclusive service and retail skill set.
  • Recruit, onboard, coach and develop new starters into the business with inclusion at the forefront of your mind.
  • Contribute to the drive of digital learning and engagement .
  • Be a One Luxe ambassador and advocate of change .
  • Collaborate with teams to ensure consistency, success and achieve results together .
  • Own the talent development and coaching of your retail teams to exceed targets and provide clear career progression.
  • Performance manage effectively and timely to maximize sales and performance
  • Take ownership and manage employee relations cases within your team
  • Operations:
  • Foster a OneLuxe communication approach to build excellent retailer relationships and collaborate with retailers to ensure success
  • Monitor and report back on stock levels to optimize performance
  • Ensure excellence of brand image in the stores at all times; counters, displays, team, etc
  • Champion simplicity through ways of working with head office and field teams
  • Financial management of budget and expenses
  • Provide proactive feedback to internal departments to help drive collaboration across brands
  • Oversee and influence across-functions to ensure a joint-up approach through Education, Artistry and Events

FAQs

What is the job title for this position?

The job title is Yves Saint Laurent & Prada Beauty Retail & Education Manager for Newcastle, Leeds, and Glasgow.

What company is offering this position?

The position is offered by L’Oréal, the world's #1 beauty company.

What are the main responsibilities of the Retail and Education Manager?

The main responsibilities include developing retail teams, managing a retail budget, executing retail plans, building customer relationships, coaching Beauty Consultants, and overseeing operations to ensure brand excellence.

What qualifications and experience are required for this role?

Candidates should have previous sales and team management experience, ideally within the beauty industry, exceptional leadership and coaching skills, strong analytical skills, and proficiency in Microsoft Office. A valid driving license is also required.

What key skills are essential for success in this position?

Essential skills include excellent leadership, effective sales techniques, strong communication, the ability to work autonomously, and adaptability to a changing environment.

How many hours per week is this position?

This position is for 37.5 hours per week.

What type of development opportunities does L’Oréal offer its employees?

L’Oréal offers people development and learning at the heart of the business, including management and leadership programs, access to global online learning resources, and Coursera credits to obtain qualifications from universities worldwide.

What kind of employee benefits are included with this position?

Employee benefits include a pension plan, profit share scheme, medical and dental insurance, gym discounts, health check-ups, and employee discounts of up to 70% on L’Oréal brands.

What qualities does L'Oréal expect from its Retail and Education Manager?

L'Oréal expects qualities such as being respectful, open to new ideas, true to oneself, and committed to creating an inclusive workplace.

How does L’Oréal support mental health among employees?

L’Oréal supports mental health by training employees as mental health ambassadors and providing resources to support and educate on mental well-being.

Can applicants apply to multiple jobs at L’Oréal, and are there any restrictions?

Yes, applicants can apply to up to three jobs within a rolling 30-day window and cannot withdraw their application once submitted. It's also important not to create another account with a different email, as it might lead to the merging of accounts and deletion of application records.

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L'Oréal

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.