Protecting our customers' data is a fundamental part of how we operate. Here's how we keep your information safe.
We have an Information Security Programme in place that is communicated throughout the organisation. Our programme follows the criteria set forth by the SOC 2 Framework, a widely recognised information security auditing procedure created by the American Institute of Certified Public Accountants.
Our organisation undergoes independent third-party assessments to test our security and compliance controls.
We perform an independent third-party penetration test at least annually to ensure that the security posture of our services is uncompromised.
Roles and responsibilities related to our Information Security Programme and the protection of our customers' data are well defined and documented. Our team members are required to review and accept all security policies.
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
We perform background checks on all new team members in accordance with local laws.
All of our services are hosted with Amazon Web Services (AWS). They employ a robust security programme with multiple certifications. For more information on our provider's security processes, please visit AWS Security.
All of our data is hosted on Amazon Web Services (AWS) databases located in the European Union (EU). Please reference the vendor-specific documentation linked above for more information.
All databases are encrypted at rest.
Our applications encrypt data in transit with TLS/SSL only.
We perform vulnerability scanning and actively monitor for threats.
We actively monitor and log various cloud services.
We use our data hosting provider's backup services to reduce any risk of data loss in the event of a hardware failure. We utilise monitoring services to alert the team in the event of any failures affecting users.
We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication.
Access to cloud infrastructure and other sensitive tools is limited to authorised employees who require it for their role. Where available, we have Single Sign-on (SSO), two-factor authentication (2FA), and strong password policies to ensure access to cloud services is protected.
We follow the principle of least privilege with respect to identity and access management.
We perform quarterly access reviews of all team members with access to sensitive systems.
All team members are required to adhere to a minimum set of password requirements and complexity for access.
All company-issued laptops utilise a password manager for team members to manage passwords and maintain password complexity.
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorising a new vendor.
If you have any questions, comments, or concerns, or if you wish to report a potential security issue, please get in touch.
hello@huzzle.app