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Apprentice Data Input Clerk

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NHS

Nov 9, 2024

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Business, Operations & Strategy
  • London

Requirements

  • Good standard of education to GCSE A-C level or equivalent
  • NVQ in Business or equivalent
  • Significant input experience
  • Experience of analysing data from a variety of sources and producing meaningful reports
  • Experience of working with multiple database and reporting packages
  • Ability to compile, analyse and present information from a variety of sources using multiple software and database applications, eg. ESR, OLM, MT Tool
  • Good knowledge and experience of databases, spreadsheets and reporting software packages
  • Thorough understanding of the application of customer care skills
  • Able to prioritise and manage own time
  • Ability to use Microsoft Office packages to an advanced level, eg. Excel

Responsibilities

  • Input data, maintain and update monitoring and alert systems and procedures for recording of information and data held within the department.
  • To produce regular and ad-hoc reports as directed by line manager.
  • To be responsible for maintaining accurate filing and recording systems and carrying out general filing duties as needed.
  • To be responsible for drafting, typing all necessary documentation, promptly, professionally and accurately as requested.
  • Continuously maintain and respond to bookings made via the Trust intranet and send out confirmations and reminders promptly and accurately.
  • Answering telephones within the department and sorting out any queries in a helpful, efficient, timely and courteous manner.
  • Ensure that work is completed in line with timescales, with a consistently high level of accuracy.
  • Work as a member of the wider Education and Development team, working with colleagues within the department and in the Trust to achieve departmental and Trust wide objectives.

FAQs

What is the purpose of the Apprentice Data Input Clerk position?

The purpose of the position is to support the individual in achieving an Apprenticeship in Business Administration and Customer Service, while developing essential administrative and customer service skills.

What type of training will the apprentice receive?

The apprentice will receive 80% on-the-job training through work-based learning activities and 20% off-the-job training, which may include online learning, classroom attendance, webinars, and self-directed learning.

Where will the job be located?

The job will be based at the Lewisham Hospital site, specifically in the Owen Centre, with occasional cross-site working as required.

What qualifications are required for this position?

A good standard of education to GCSE A-C level or equivalent is required, while an NVQ in Business or equivalent is desirable.

What experience is essential for the role?

Significant input experience, experience of analyzing data from various sources, and experience of working with multiple database and reporting packages are essential.

What software skills are required for this job?

The ideal candidate should have good knowledge and experience of databases, spreadsheets, reporting software packages, and should be able to use Microsoft Office packages, particularly Excel, at an advanced level.

How long is the apprenticeship duration?

The apprenticeship is for a duration of 24 months.

What is the salary for this apprenticeship?

The salary is dependent on experience, starting at £21,945 per annum including HCAS (Annex 21).

Will the apprentice have to complete assessments?

Yes, the apprentice will have to complete training activities and assessments in line with the apprenticeship requirements, including an End-point assessment by an independent assessor.

Is there support for career development and equality in the workplace?

Yes, the organization emphasizes engagement and inclusivity through various initiatives aimed at improving representation, widening access, and enhancing the experience of staff from diverse backgrounds.

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NHS

We lead and support the NHS in England to deliver improved care for patients.

Science & Healthcare
Industry
5001-10,000
Employees
2012
Founded Year

Mission & Purpose

NHS England is the national health service of England, responsible for overseeing the delivery of healthcare services and improving the health and well-being of the population. Their focus is on ensuring high-quality, accessible, and equitable healthcare for all individuals in England. NHS England works collaboratively with healthcare providers, professionals, and stakeholders to shape and implement policies, strategies, and initiatives that promote better health outcomes and address the healthcare needs of the population. They aim to continuously improve the healthcare system, enhance patient experiences, and support the delivery of efficient and effective healthcare services across the country.