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Digital Retail & E-Commerce Intern

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Louis Vuitton

4d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You need strong analytical and Excel skills, a curious and innovative mindset, excellent communication abilities, and strong organizational skills to prioritize tasks effectively.
  • You will update store pages, manage email marketing, localize website content, assist in trade reviews, support digital initiatives, collaborate on CRM projects, and handle administrative tasks.

Requirements

  • Strong analytical skills with a keen interest in gaining insights into various digital marketing strategies
  • A curious mindset, with the ability to think outside the box
  • An innovative individual, someone who can bring solutions and challenge ideas
  • Organisational skills are key, as well as the ability to prioritise multiple tasks in an ever evolving work environment
  • Strong Excel skills and previous administration skills are key
  • Excellent interpersonal skills with the ability to establish professional working relationships with both internal & external contacts
  • Exceptionally strong written and verbal communication skills are essential

Responsibilities

  • Take ownership of initiating store page updates and general maintenance – including opening hours, store offer and special mentions
  • Ensure the website homepage is frequently updated, taking into consideration new launches & local product pushes.
  • Ownership of Email Marketing set up and sending for the market. Feeding into strategy for targeting & segmenting, ensuring optimised performance.
  • Localising the copy for articles and editorial content on the website using Digital Asset Management Software
  • Assist in weekly, monthly & quarterly trade reviews & analysis, as well as assisting in future trade planning
  • Assist in local Digital activities and initiatives as required
  • Collaborating with Client Service in Brussels on all CRM gifting initiatives
  • Support the testing and development roadmap, carrying out UAT tests and partnering with the Digital Retail & E-Commerce Coordinator
  • Act as a general first line support to the Digital Retail & E-Commerce team as well as to the stores
  • Complete various administrative tasks daily, ensuring that all work is completed to a high standard

FAQs

What will be my main responsibilities as a Digital Retail & E-Commerce Intern?

Your main responsibilities will include initiating store page updates, maintaining the website homepage, managing email marketing, localizing content, assisting with trade reviews and planning, supporting local digital activities, collaborating on CRM initiatives, testing and development support, and various administrative tasks.

What skills are required for this internship?

Strong analytical skills, a curious mindset, innovative thinking, organizational ability, strong Excel and administration skills, excellent interpersonal skills, and exceptionally strong written and verbal communication skills are essential.

Is experience in digital marketing required for this role?

While specific experience is not explicitly required, a keen interest in digital marketing strategies and some relevant skills, such as strong analytical abilities and good communication skills, are important.

Will I be working closely with other teams?

Yes, you will closely partner with the Client Services team in Brussels, local Client Development, Retail and Supply Chain teams, and frequently interact with Digital teams in Paris.

How frequently will I update the website content?

You will be responsible for ensuring that the website homepage is frequently updated, taking into consideration new launches and local product pushes, as well as initiating store page updates as needed.

What kind of projects will I be involved in during this internship?

You will be involved in email marketing campaigns, content localization, trade reviews, and digital activities, as well as supporting testing and development processes.

Will I receive training or support in this internship?

Yes, you will be working alongside the Digital Retail & E-Commerce Manager and have support from the Digital Retail & E-Commerce Coordinator for various tasks, including testing and development.

Is there an opportunity for career advancement after this internship?

While this internship does not guarantee a full-time position, it can provide valuable experience and networking opportunities that may lead to future career advancement within the company.

What are the typical working hours for this internship?

The typical working hours will be discussed and agreed upon during the onboarding process, but it is expected to align with standard business hours.

How important are my communication skills for this role?

Exceptionally strong written and verbal communication skills are essential for this role, as you will need to establish professional working relationships and relay information clearly and effectively.

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Louis Vuitton

Fashion & Arts
Industry
10,001+
Employees
1854
Founded Year

Mission & Purpose

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.