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Educational Placement Volunteer (Refugee Support Placement Volunteer - Sheffield)

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British Red Cross

Jan 25, 2025

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    People, HR & Administration
  • Sheffield

Requirements

  • Due to the nature of this role, applicants must undergo an Enhanced with Children barred Disclosure and Barring Service (DBS) check, so you must have the necessary 3 forms of identification.
  • Have strong communication skills and empathetic about the situation and needs of refugees, asylum seekers and vulnerable migrants.
  • Are able to volunteer in a multicultural environment.
  • Are emotionally resilient as you may need to deal with challenging or difficult situations.
  • Previous experience of face to face client work or casework would be helpful.
  • Speak English; knowledge of another language would be helpful (particularly one used in the current local refugee population).
  • Keep the people we support at the heart of what you do.

Responsibilities

  • Providing support to vulnerable migrants through effective triage, casework and advocacy.
  • Volunteers will be supporting vulnerable clients over the phone, via email and in person at our fortnightly Sheffield based drop in and office based face to face appointments.
  • You will start by shadowing and supporting experienced Caseworkers to develop your learning and understanding of how to provide appropriate support to service users.
  • Leading sensitive conversations and interviews with people to assess their needs as part of triage and comprehensive casework appointments.
  • Agreeing a plan of action to help people access their rights and entitlements.
  • Using your Red Cross training to give emotional support to adults and children.
  • Maintaining client databases.
  • Referring people to other support services e.g. mental health and loneliness support.
  • Working effectively with interpreters as well as people from the Home Office and other charities.
  • Identifying and responding appropriately to safeguarding and protection issues.

FAQs

What is the placement duration for this volunteer position?

The placement will run for approximately 3 months, starting from 3 March 2025.

What are the expected working hours for the placement volunteer?

The normal placement hours will be Tuesdays to Thursdays, from 9am to 5pm.

Where will the volunteer work be conducted?

The placement will be hybrid, involving work from the volunteer's home and at the British Red Cross office in Sheffield (S9 2RX).

What kind of tasks will I be expected to perform as a placement volunteer?

Typical tasks include providing one-to-one support in areas such as asylum support and healthcare, conducting needs assessments during triage appointments, maintaining client databases, and referring individuals to other support services.

Are there any specific skills required to apply for this position?

Yes, applicants should have strong communication skills, be empathetic towards the needs of refugees and migrants, be emotionally resilient, and ideally have experience in face-to-face client work or casework.

Is there any training provided for placement volunteers?

Yes, successful candidates will have access to relevant in-house training and development opportunities during their placement.

Will I be reimbursed for expenses incurred while volunteering?

Yes, all British Red Cross volunteers are entitled to reimbursement of reasonable out-of-pocket expenses.

How do I know if I qualify for the bursary scheme?

Eligibility for the bursary scheme, which supports placement volunteers from low-income households, will be determined through a separate application process open to all shortlisted candidates.

Is it necessary to undergo a background check for this role?

Yes, applicants must undergo an Enhanced Disclosure and Barring Service (DBS) check, which requires three forms of identification.

Do I need to speak another language to apply?

While it is not mandatory, knowledge of another language, particularly one used in the current local refugee population, would be helpful.

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British Red Cross

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

Non-profit
Industry
1001-5000
Employees
1870
Founded Year

Mission & Purpose

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most. We help people in crisis get the support they need anywhere in the UK and around the world. The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.