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Front Desk Intern - FALL 2023

Applications are closed

  • Internship
    Part-time
    Off-cycle Internship
  • Customer Relations
  • New York

Requirements

  • High Preference for Spanish Speakers
  • Previous administrative experience preferred, but not required
  • Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Cultural sensitivity and detail oriented with the proven ability to meet deadlines
  • Ability to effectively communicate and work as a team member in a cross-cultural environment;
  • Ability to communicate clearly and effectively in English; additional fluency in Arabic, Dari, Pashto, French, Spanish or Kiswahili preferred
  • Willing to learn about IRC history, philosophy, global work, and local efforts
  • Willing to adhere to IRC volunteer and workplace policies.
  • Availability Monday-Friday from 9 AM-5 PM

Responsibilities

  • Coordinate with IRC’s Resettlement, Child Protection, Immigration, Health and Wellness, Education and Learning, Economic Empowerment, and Development & Communications Departments
  • Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff
  • Assess documentation of visitors to determine eligibility of services
  • Schedule appointments for all programs depending on eligibility of client
  • Answer and direct incoming phone calls
  • Assist staff with clerical and administrative duties
  • Display sensitivity to cultural and personality differences of refugee clients.
  • Respect their beliefs and values.
  • Adhere to IRC policies, particularly those related to confidentiality and client privacy
  • Communicate effectively in person and by telephone
  • Other related duties as assigned

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit
Industry
5001-10,000
Employees
1933
Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.