Quality Analyst Intern

Cencora

Oct 21, 2023

Applications are closed

Internship
Full-time
Off-cycle Internship
Data
United States
Remote

Requirements

Currently enrolled as a full-time sophomore, junior, or senior in an undergraduate program at a 4-year institution
Possess a minimum cumulative GPA of 3.0
Have U.S. citizenship or lawful permanent resident status
Can commit to the program full-time for the 10 –week duration
Relevant completed coursework in business administration, health care, quality, or similar courses
Minimum Skills, Knowledge, and Ability Requirements:
Self-motivated and ability to work independently
Positive attitude
Attention to detail
Good listener
Strong communication skills; both oral and written
Foundational project management skills, strong interpersonal, teamwork, organizational, and time-management skills
Strong problem-solving skills
Good analytical skills and interest in further development of analytic skills
Knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new technologies/interfaces

Responsibilities

Perform assigned quality reviews of program and/or patient files through call monitoring, case file reviews, etc. to determine if case was processed according to a program’s Standard Operating Procedures (SOPs).
Analyze quality review results in order to identify trends and areas for improvement.
Provide feedback to quality management team on results of reviews and monitoring, including trends and opportunities for improvement.
Support assigned programs in addressing areas for improvement (e.g., corrective and preventive actions and measures).
Participate in best practice sharing and learning sessions with other Quality Analysts and Quality Subject Matter Experts.
Advocate for quality improvement activities across assigned programs.
Support quality training and coaching sessions, including developing training material, in order to improve quality.
Provide quality support to assigned programs.
Perform other related duties, as assigned.

Cencora

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 46,000+ worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.