FAQs
What is the primary purpose of this internship?
The primary purpose of this internship is to support in managing the warranty processes of the Aircon product portfolio and providing administrative support to the Sales and Service network.
What are the main responsibilities of this position?
The main responsibilities include supporting technical return management, managing concealed damage and missing accessories, cooperating with the Pre-Sales, Service & Academy Team on OEM procedures, updating service centers, and being a backup for the tool used for Service network coverage.
What qualifications are required for this internship?
A High School Diploma or a Degree with an Administrative or Economic profile is required.
Is knowledge of English necessary for this position?
Yes, good knowledge of English is required for effective communication.
What software skills are needed for this internship?
Good knowledge of Windows Office, especially Excel and PowerPoint, is necessary for this role.
What skills are important for succeeding in this internship?
Important skills include problem solving, teamwork, and an attitude to work by objectives.
Who can apply for this internship opportunity?
Samsung Italia opportunities are open to all applicants without regard to race, color, religion, age, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, or expression.
What type of training will be provided during the internship?
The internship may include training on concealed damage and missing accessories management, as well as OEM procedures in cooperation with relevant teams.
Is prior experience required for this internship?
Prior experience is not specified, but a background in administration or economics is preferred.
What is the work environment like for this internship?
The work environment is supportive and collaborative, focusing on providing administrative support within the Sales and Service network.