FAQs
What is the job title being offered?
The job title is 1st Line Engineer.
Where is the job located?
The job is located in Northampton and offers hybrid working.
What is the salary range for this position?
The salary range for this position is up to GBP27,000 depending on experience.
What kind of support will the 1st Line Engineer be providing?
The 1st Line Engineer will be providing support to customers with requests and incidents remotely, using technologies such as Microsoft 10, Office 365, and Windows Server 2019/2022.
What are the key responsibilities of the role?
Key responsibilities include assisting customers remotely, supporting the main Service Desk Team, handling escalated service requests, and monitoring clients' IT systems.
What skills are required for this position?
Required skills include a positive attitude, good communication skills, the ability to work well in a team, strong organizational skills, attention to detail, and previous IT helpdesk support experience.
What does the company culture look like?
The company offers a social, supportive, and fun culture.
What perks are offered in this position?
Perks include incentives, top-of-the-range technology, subsidized healthcare, annual leave, and a progression plan with training and mentorship.
Is experience with Microsoft platforms necessary?
Yes, previous experience with Microsoft platforms and other IT systems is necessary for this role.
How can I apply for this job?
You can apply now for immediate consideration.