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Account Executive- Financial Services Industry

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Microsoft

Feb 10, 2025

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Johannesburg

Requirements

  • 7+ years experience in working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
  • OR Bachelor's Degree in Business, Technology, or related field AND 5+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
  • OR Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
  • OR equivalent experience

Responsibilities

  • Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
  • Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
  • Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
  • Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business.
  • Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
  • Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
  • Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.

FAQs

What is the primary focus of the Account Executive role in the Financial Services Industry?

The primary focus is to drive transformation in partnership with strategic customers, with an emphasis on AI, Copilot, and Security to achieve business outcomes for both Microsoft and the customers.

What are the key responsibilities of the Account Executive?

Key responsibilities include developing and executing account plans, engaging with stakeholders on digital transformation strategies, orchestrating Microsoft teams to deliver customer outcomes, and advocating for customers' needs internally.

What qualifications are required for this position?

Required qualifications include 7+ years of relevant experience in industries like Financial Services or a Bachelor's Degree with 5+ years of experience, or a Master's Degree in Business Administration with 4+ years of experience, or equivalent experience.

Is industry knowledge important for this role?

Yes, a strong understanding of the customer’s industry and associated business strategies is critical for driving new business opportunities and growth.

How does Microsoft define its work culture?

Microsoft promotes a culture of inclusion built on values of respect, integrity, and accountability, fostering a growth mindset and collaboration among employees.

What types of solutions will the Account Executive be responsible for delivering?

The Account Executive will be responsible for delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft, particularly through the adoption of digital technologies.

What skills are essential for success in this role?

Essential skills include customer advocacy, sales excellence, industry knowledge, and the ability to collaborate with multiple stakeholders to ensure customer and revenue targets are met.

Does Microsoft offer support for individuals with disabilities during the application process?

Yes, Microsoft provides assistance and reasonable accommodations for individuals with disabilities during the application process.

How important is collaboration with partners in this role?

Collaboration with partners is very important, as it is part of driving growth, achieving sales targets, and ensuring customer satisfaction.

Is there an expectation for Account Executives to engage at senior levels within customer organizations?

Yes, Account Executives are expected to engage at the most senior levels within customer organizations to bring relevant solutions and drive digital transformation.

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Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.