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Admin Officer, HR Operations (Ref: 18017)

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Government & Politics
    People, HR & Administration
  • London

AI generated summary

  • You need strong organizational and IT skills, customer service experience, team collaboration, attention to HR guidelines, and knowledge of the judiciary. Security clearance is mandatory.
  • You will support judicial appointments, manage queries, process renewals, assist with ceremonies, organize filing systems, and collaborate with the HR Ops team to meet service standards.

Requirements

  • Good organisational skills with the ability to manage your own workload effectively.
  • Proficiency in IT skills (should be able to work confidently in Word, Excel, Outlook including the ability to make formatting and layout changes to documents, manipulate data in Excel using basic formulae, sorting and filtering and be able to use databases confidently).
  • Strong team player with the ability to support colleagues across the HR Ops Team.
  • Good attention to the guidelines, procedures and processes of the HR Ops Team.
  • Experience of a customer focused service.
  • Knowledge of the work of the judiciary.
  • Working Together (Lead behaviour)
  • Delivering at Pace
  • Managing a Quality Service
  • Changing and improving
  • Security Clearance Required
  • DBS
  • CTC
  • SC
  • DV
  • CTC
  • CTC - 3 years
  • SC - 5 years
  • DV - 10 years

Responsibilities

  • Provide timely support to the Lord Chancellor, the Lady Chief Justice, the Senior President of Tribunals and the Senior Presiding Judge on JAC and Advisory Committee reports that recommend candidates for judicial appointment, renewals, resignations and extensions of appointments.
  • Respond timely in accordance with Key Performance Indicators (KPIs) to queries from stakeholders and the public, from the HR Operations Team inbox within the agreed KPIs.
  • Processing the automatic renewals of judges’ appointments and wider data inputting using the JHR IT database, system ensuring appointments are accurately maintained.
  • To support the HR Operations Team (HR Ops Team) in managing the appointments process for Courts Judges, Tribunal judges and Magistrates in a timely and efficient manner.
  • To collect Royal Warrants/Letters Patent and to draft correspondence and work with the wider team on public announcements, medical checks, and Instruments of Appointment.
  • To support swearing-in ceremonies for Circuit Judges and above, to ensure that they run smoothly. This may involve occasional working outside usual business hours.
  • To assist with the creation of an electronic filing system accessible to the wider HR Ops Team.
  • To organise and maintain the paper filing system, which may involve some lifting of boxes and moving files from one location to another.
  • Arrange the signing of long service certificates for Magistrates.
  • To support and help to implement wider assurance protocols across the HR Ops Team.
  • To support the HR Ops Team in delivering our Service Level Agreements (SLA’s) and KPI’s.
  • Providing ad hoc flexible support to colleagues across the HR Ops Team as and when required to meet shifting work priorities as and when requested by your manager.
  • Develop a collaborative way of working with colleagues in the wider HR Ops Team that will ensure a seamless systematic approach, providing clarity for Judicial Office Holders and the Department through team working and shared knowledge of the whole appointments system.

FAQs

What is the job title for this position?

The job title is Admin Officer, HR Operations.

Where is this position located?

This position is based at CTS Royal Courts of Justice, WC2A 2LL.

What team will the Admin Officer be part of?

The Admin Officer will be part of the Judicial HR Team – HR Operations.

Who does the Judicial Office report to?

The Judicial Office reports to the Lady Chief Justice (LCJ) and is accountable to the Senior President of Tribunals.

What kind of working environment is offered?

The position offers a hybrid working environment, with a current minimum requirement of 60% time spent at the base location, subject to business requirements.

What are the main responsibilities of the Admin Officer?

The main responsibilities include supporting appointments to the judiciary, processing information in the JHR IT database, managing timelines, and assisting with swearing-in ceremonies.

What skills are deemed essential for this role?

Essential skills include good organizational abilities, proficiency in IT (Word, Excel, Outlook), strong teamwork, and attention to guidelines and processes.

Is previous experience in a customer-focused service necessary?

While not essential, experience in a customer-focused service is considered desirable.

What are the behaviours assessed during the selection process?

The behaviours assessed include Changing and Improving, Working Together, Managing a Quality Service, and Delivering at Pace.

What security clearance is required for this position?

The required security clearance will be determined by the location, which may include DBS, CTC, SC, or DV.

What is the salary for this position?

The salary for this position is £30,109, with an additional contribution of £8,722 towards a Civil Service Defined Benefit Pension scheme.

Are there any benefits included in this role?

Yes, benefits include access to learning and development, flexible working options, a Civil Service pension, annual leave, public holidays, and season ticket advance.

How should I prepare for the interview process?

Applicants should prepare using the STAR method to provide relevant examples of experience and ensure they understand the assessed behaviours.

Is this position open to international applicants?

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with work rights in the UK, EU nationals with settled or pre-settled status, and others as specified in the job description.

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