FAQs
What kind of tasks will the Community TB Service Administrator be responsible for?
The Community TB Service Administrator will provide high-quality administrative support, including typing, reception duties, customer service, maintaining databases, booking appointments and meetings, filing, organizing meeting rooms, and general administrative support to the department.
How important is customer service in this role?
Customer service is very important as the post holder will often be the first point of contact for the department and must communicate in a professional and courteous manner.
Will the Administrator need to assist with meetings?
Yes, the Administrator will provide support for meetings, including the preparation and distribution of agendas, taking and transcribing minutes, and following up on action points.
Are there opportunities for cross-cover and support within the team?
Yes, the Administrator will provide cross-cover for administrative team members as required and may deputize for the Team Lead for short periods.
What kind of software will the Administrator be using?
The Administrator will primarily use Microsoft Office and other software packages for tasks such as typing and formatting letters, reports, and other documents.
How will the Administrator interact with other staff members?
The Administrator will liaise with medical, nursing, and allied health professional staff to ensure the smooth running of the clerical function within clinics.
Will the Administrator have to maintain databases?
Yes, the Administrator will maintain departmental and patient databases in a timely and accurate manner and assist with data collation as required.
Is there a contact person for further inquiries about the position?
Yes, for further details or informal visits, interested candidates can contact Femi Ogunrin, the Assistant Service Manager, via email at femi.ogunrin@nhs.net or by phone at 07562170328.