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Administrator/Receptionist

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South London and Maudsley NHS Foundation Trust

6d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You must have excellent phone skills, IT proficiency (Word, Excel, Outlook), and the ability to prioritize and adapt in a busy environment while providing high-quality reception and admin support.
  • You will provide high-quality reception and administrative support, manage communications, order supplies, maintain stock, and prioritize your workload while covering colleagues as needed.

Requirements

  • The post holder must have an excellent telephone manner, good IT skills with experience using Microsoft Office packages (Work, Excel and Outlook). You must be able to prioritise your workload, be effective at implementing good working practices as well as having a flexible and proactive approach to work in order to cover colleagues when required. Be responsible for the provision of a high-quality reception and administrative service for a busy acute ward.

Responsibilities

  • Be responsible for the provision of a high-quality reception and administrative service for a busy acute ward.
  • Communicate with patients, ward staff and visitors, and develop collaborative working relationships with colleagues and external agencies.
  • Have an excellent telephone manner and good IT skills with experience using Microsoft Office packages (Word, Excel and Outlook).
  • Order stationery, process post, scan, monitor and order ward stock and other tasks as required.
  • Prioritise your workload and be effective at implementing good working practices.
  • Have a flexible and proactive approach to work in order to cover colleagues when required.

FAQs

Do we support remote work?

No, this position is on-site only with no remote working options.

Is visa sponsorship available for this position?

No, the trust does not offer visa sponsorship for this post.

What are the working days and hours for this role?

This position is five days a week, from Monday to Friday, with standard working hours.

Who does Tyson West 1 provide services for?

Tyson West 1 offers services for men aged 18-65 who have acute mental illness and require 24-hour hospital care.

What types of professionals are part of the multi-disciplinary team?

The team includes psychiatrists, nurses, occupational therapists, psychologists, and mental health advisors.

What skills are required for this position?

The ideal candidate should have excellent communication skills, good IT skills including experience with Microsoft Office packages, and the ability to prioritise tasks effectively.

What are some of the administrative tasks involved in this job?

Tasks include ordering stationery, processing post, scanning documents, monitoring and ordering ward stock, and providing reception services.

Are there opportunities for career development?

Yes, there are opportunities for career progression and development through mentoring, coaching, and various talent programmes.

What staff benefits are offered?

Staff benefits include a comprehensive pay, pensions, leave package, competitive car lease deals, and NHS discounts from various retail brands.

What values and behaviours does the trust promote?

The trust promotes values of Kindness, Respect, and Togetherness, which encompass compassion, honesty, equity, and integrity.

How can I contact someone for further details or an informal visit?

You can contact Nina Collins, the Admin Lead, at nina.collins@slam.nhs.uk or by phone at 07790177175, available Monday to Friday from 9 am to 5 pm.

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South London and Maudsley NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees
1247
Founded Year

Mission & Purpose

South London and Maudsley NHS Foundation Trust (SLaM) provides comprehensive mental health and community care services across South London. Their mission is to improve mental health and well-being by delivering high-quality, evidence-based care to those in need. The Trust aims to enhance the lives of individuals through compassionate treatment, research, and community support, ensuring access to effective and innovative mental health services.