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Admissions Co-Ordinator

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NHS

3mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Healthcare
  • London

AI generated summary

  • You need customer-focused experience, strong organization, time management, adaptability, communication skills, and the ability to work under pressure and motivate others in a dynamic environment.
  • You will manage a caseload of elective patients, coordinate theatre lists and pre-assessments, meet targets, improve access systems, and work collaboratively under pressure.

Requirements

  • You will have extensive experience of working in a customer focused role
  • Have the ability to work to tight deadlines and perform effectively under pressure, while maintaining high standards of accuracy
  • An understanding of NHS performance targets would be an advantage
  • You will have strong prioritising and excellent organisational skills
  • Ability to remain calm and collected in a busy and dynamic environment
  • Strong communication and interpersonal skills
  • Ability to formulate and implement solutions working with the clinical and management teams
  • You will be self-motivated
  • Adaptable
  • Have excellent time management
  • Willingness to learn new skills and take on challenges whether working on your own or part of a team
  • The work is varied, challenging and fast paced, requiring a flexible approach
  • Ability to motivate and inspire others

Responsibilities

  • The post holder will be accountable to the Surgery Service Managers.
  • They will independently manage a caseload of patients within a specific surgical specialty with the responsibility of booking the elective patients within the National 18 week target and Cancer targets.
  • They will provide an efficient admission service for all patients within the Division and lead on developments in the way elective admissions are organised.
  • They should be able to identify any shortfall in the provision of elective slots and put forward suggestions for improving the patient access system and ensure that elective surgery access targets within the Division Surgery are met.
  • You will be responsible for the day to day booking and coordination of consultants’ theatre lists and pre assessment appointments, in line with waiting times guidance.
  • You will have extensive experience of working in a customer focused role, have the ability to work to tight deadlines and perform effectively under pressure, while maintaining high standards of accuracy.
  • You will have strong prioritising and excellent organisational skills together with the ability to remain calm and collected in a busy and dynamic environment.
  • With strong communication and interpersonal skills you will have the ability to formulate and implement solutions working with the clinical and management teams.
  • You will be self-motivated, adaptable, have excellent time management and a willingness to learn new skills and take on challenges whether working on your own or part of a team.
  • The work is varied, challenging and fast paced, requiring a flexible approach, and the ability to motivate and inspire others.

FAQs

What qualifications are required for the Admissions Co-Ordinator position?

The job requires extensive experience in a customer-focused role, strong organizational skills, and an understanding of NHS performance targets is advantageous.

What will be my main responsibilities in this role?

You will be responsible for managing a caseload of patients, booking elective surgeries within National targets, coordinating theatre lists, and ensuring efficient admission services.

Who will I report to in this role?

You will report to the Surgery Service Managers.

Is there an opportunity for career development in this position?

Yes, the role involves leading developments in the way elective admissions are organized, offering opportunities for personal and professional growth.

What skills are essential for successful performance in this role?

Essential skills include strong prioritization, excellent organizational abilities, effective communication, and the capacity to work efficiently under pressure.

Will I be working independently or as part of a team?

You will be working both independently and as part of a team, requiring a self-motivated and adaptable approach.

Can I contact someone for more information about the job?

Yes, you can contact Michelle Brockbank, the Admissions Supervisor, via email at michelle.brockbank@nhs.net or by phone at 07799 835 202.

What is the organizational culture like at Lewisham and Greenwich NHS Trust?

The Trust has undergone significant improvements, emphasizing staff culture change, workforce stability, and increasing diversity among leadership.

Are there any specific challenges associated with this position?

The work is fast-paced and varied, requiring flexibility, the ability to work to tight deadlines, and the capacity to motivate and inspire others.

What are the working hours for the Admissions Co-Ordinator role?

The working hours may vary, but they typically align with the operational hours of the surgical department. Further details would be available in the interview process.

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NHS

We lead and support the NHS in England to deliver improved care for patients.

Science & Healthcare
Industry
5001-10,000
Employees
2012
Founded Year

Mission & Purpose

NHS England is the national health service of England, responsible for overseeing the delivery of healthcare services and improving the health and well-being of the population. Their focus is on ensuring high-quality, accessible, and equitable healthcare for all individuals in England. NHS England works collaboratively with healthcare providers, professionals, and stakeholders to shape and implement policies, strategies, and initiatives that promote better health outcomes and address the healthcare needs of the population. They aim to continuously improve the healthcare system, enhance patient experiences, and support the delivery of efficient and effective healthcare services across the country.