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Admissions Officer

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King's College Hospital NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You must manage administrative tasks, coordinate admissions and appointments, engage multidisciplinary teams, maintain patient records, and ensure smooth pre-assessment bookings.
  • You will manage patient admissions and outpatient appointments, coordinate with multidisciplinary teams, maintain accurate records, and ensure efficient clinic operations.

Requirements

  • To be responsible through carrying out administrative duties in the Waiting List Office and designated reception areas, for ensuring the day-to-day co-ordination of all admitted patient and outpatient attendances, ensuring a high quality, efficient and patient centred service.
  • To fully involve the multidisciplinary teams in the planning of admissions and outpatient appointments, ensuring that the patient is provided with appropriate information regarding their admission / attendance.
  • Maintain thorough and accurate records of all correspondence with patients throughout their admission and outpatient process.
  • To ensure that admitted patients are booked into the appropriate pre-assessment appointment service and liaise with the clinical staff as required, ensuring the clinic to run smoothly and effectively.

Responsibilities

  • To be responsible through carrying out administrative duties in the Waiting List Office and designated reception areas, for ensuring the day-to-day co-ordination of all admitted patient and outpatient attendances, ensuring a high quality, efficient and patient centred service.
  • To fully involve the multidisciplinary teams in the planning of admissions and outpatient appointments, ensuring that the patient is provided with appropriate information regarding their admission / attendance.
  • Maintain thorough and accurate records of all correspondence with patients throughout their admission and outpatient process.
  • To ensure that admitted patients are booked into the appropriate pre-assessment appointment service and liaise with the clinical staff as required, ensuring the clinic to run smoothly and effectively.

FAQs

What does the Admissions Officer role entail?

The Admissions Officer will work within a team supporting the Waiting List admitted patient Surgery, liaising with various departments and ensuring patient care excellence, monitoring waiting lists, and coordinating admissions and appointments.

What kind of duties will the Admissions Officer be responsible for?

The Admissions Officer will handle administrative duties in the Waiting List Office, coordinate admitted patient and outpatient attendances, involve multidisciplinary teams in planning, maintain patient correspondence records, and ensure smooth operation of clinic schedules.

What is the work environment like for this role?

The work environment involves rotating between telephony, administrative, and reception duties, with various shift patterns based on service needs.

Are there opportunities for career growth in this position?

Yes, working within King’s College Hospital NHS Foundation Trust offers opportunities for professional development in a dynamic and supportive environment, emphasizing ongoing training and advancement.

How does King’s College Hospital NHS Foundation Trust prioritize sustainability?

The Trust is committed to delivering Sustainable Healthcare, with a Green Plan aiming for net zero carbon targets by 2040 for NHS Carbon Footprint and 2045 for NHS Carbon Footprint Plus, encouraging all staff to minimize their carbon emissions and waste.

Who can I contact for more information about the Admissions Officer position?

For further details, you can contact Dillon O'Farrell, Admissions Manager for Surgery, at d.ofarrell@nhs.net or call 0203 299 4554.

What is the patient-centric approach mentioned in the job description?

The patient-centric approach involves ensuring that patients receive appropriate information about their admissions and appointments while coordinating care with the multidisciplinary teams for a high-quality service.

Does this role require collaboration with external agencies?

Yes, the Admissions Officer will liaise with external agencies as well as internal departments to ensure continuity in patient care and services.

What is the shift pattern for the Admissions Officer role?

The Admissions Officer will be required to work a variety of shift patterns to align with the needs of the service.

Is prior experience in a healthcare setting necessary for this role?

While prior experience in a healthcare setting may be beneficial, the specific requirements of the role may vary, and interested candidates should review the job description for more details.

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King's College Hospital NHS Foundation Trust

One of the UK’s largest NHS Foundation Trusts, treating 1.5 million patients a year across 5 sites in SE London and Kent

Science & Healthcare
Industry
10,001+
Employees
1913
Founded Year

Mission & Purpose

King's College Hospital NHS Foundation Trust is a prominent NHS trust that provides comprehensive healthcare services across a range of specialties, including emergency care, surgical procedures, and specialist treatments. Its ultimate mission is to deliver outstanding patient care, driven by a commitment to excellence in clinical practice, research, and education. The trust's purpose is to ensure high-quality, accessible healthcare for all patients, advance medical knowledge through research and innovation, and support the training of future healthcare professionals, all while maintaining a compassionate approach to patient care.