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Ads and Shopping Policy Specialist, Trust and Safety

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Google

Sep 20, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Consulting
    Data
  • Dublin

Requirements

  • Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
  • Preferred qualifications:
  • Experience working with an array of cross-functional stakeholders such as engineering and product management.
  • Experience using data and technology to solve business problems with the ability to exercise judgment in a crisis.
  • Experience in one or more of the following areas: Large Language Model (LLM) prompting, tuning and implementation, coding, databases and querying, statistical analysis.
  • Excellent problem-solving and critical thinking skills with attention to detail in a fluid environment.
  • Excellent verbal and written communication skills with the ability to translate issues into simple, clear, concise language.
  • Excellent leadership, organization, and teamwork skills.

Responsibilities

  • Develop, implement, and enforce scalable Google Ads and Shopping policies across multiple geographies. Innovate tools, systems and processes for implementing policies to maximize efficiency and optimize resources.
  • Collaborate with policy, product and engineering teams to influence product and format policy decisions, in order to improve the user experience for policy-related issues at scale.
  • Manage and resolve escalations from internal and external stakeholders. Identify escalation trends and provide feedback to strengthen formats, systems, policies, and processes.
  • Identify gaps or conflicts in the existing policy framework, develop scalable solutions, and work to obtain consensus across the organization.
  • Grow awareness and appreciation of advertising policy issues across the company, particularly among regional stakeholders.

FAQs

What are the minimum qualifications for the Ads and Shopping Policy Specialist position?

The minimum qualifications include a Bachelor's degree or equivalent practical experience and 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.

What are the preferred qualifications for this role?

The preferred qualifications include experience working with cross-functional stakeholders, using data and technology to solve business problems, knowledge in areas such as Large Language Model (LLM) prompting, excellent problem-solving and communication skills, and strong leadership and teamwork abilities.

What are the primary responsibilities of the Ads and Shopping Policy Specialist?

The primary responsibilities include developing, implementing, and enforcing scalable Google Ads and Shopping policies, collaborating with policy and product teams, managing escalations, identifying gaps in the policy framework, and fostering awareness of advertising policy issues.

What type of work environment can I expect in this role?

The work environment is cross-functional and global, with a strong focus on user experience and an emphasis on collaboration across various teams including policy, product, engineering, and legal.

Will I be exposed to sensitive content in this position?

Yes, this role involves working with sensitive content or situations and may expose you to graphic, controversial, or upsetting topics.

Does this position require international coordination?

Yes, this role requires implementing policies across multiple geographies and collaborating with stakeholders from different regions.

How important is experience with data analytics for this job?

Data analytics experience is crucial, as it is one of the minimum qualifications and is integral to ensuring effective policy implementation and problem-solving.

Is this role focused solely on policy development?

No, the role also includes policy implementation, collaboration with various teams, managing escalations, and driving projects to improve user experience and policy efficiency.

What does Google value in its Trust and Safety team?

Google values a diverse team that works collaboratively to reduce risk and fight abuse, thereby enhancing user trust and safety across all of its products.

How does Google approach equal opportunity in hiring?

Google is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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