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Agent Back Office Francophone – M/F – Porto – Hybride

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BNP Paribas

Jan 21, 2025

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • Porto

AI generated summary

  • You must communicate well, be organized and analytical, hold a minimum Bac, and have strong French language skills and a keen sense of customer service quality.
  • You will manage Back Office tasks, collaborate in a supportive environment, ensure stability in your role, and gain expertise through comprehensive training.

Requirements

  • Vous êtes un bon communiquant, rigoureux, organisé, curieux et doté d’excellentes qualités analytiques et rédactionnelles, détenteur au minimum d´un diplôme niveau Baccalauréat (ou équivalent), avec une bonne maîtrise de la langue française orale et écrite et un sens aigu de la qualité du service au Client.

Responsibilities

  • En rejoignant les équipes Operations France vous serez en charge de toutes les tàches Back Office
  • intégrer un environnement de travail agréable et collaboratif
  • intégrer un poste stable dans une entreprise à notoriété établie dans le secteur de l’assurance
  • Grâce à l´offre de formation complète dont vous bénéficierez, vous aurez une expertise Métier.

FAQs

What is the job title for this position?

The job title is Agent Back Office Francophone – M/F – Porto – Hybride.

What company is offering this position?

This position is offered by BNP Paribas Cardif.

What languages are required for this job?

A good command of the French language, both spoken and written, is required.

What types of tasks will I be responsible for as an Agent Back Office?

You will be in charge of all Back Office tasks related to operations for the French market.

What qualifications do I need to apply for this job?

You should have at least a Baccalauréat (or equivalent) and possess excellent communication, organizational, analytical, and writing skills.

Is there an opportunity for career development in this position?

Yes, there are opportunities for continuous development and career progression both locally and globally.

What benefits are offered with this position?

Benefits include meal vouchers, transport allowance, child allowance, private health insurance, life insurance, travel insurance, and more.

How does BNP Paribas Cardif support work-life balance?

The company promotes a culture of balance between work and personal life, supporting the well-being of its employees.

Will I be working in a multicultural environment?

Yes, you will be part of a multicultural team with multiple nationalities.

What is the working model for this position?

The position is hybrid, allowing a mix of office days and remote work for employee flexibility.

The bank for a changing world

Finance
Industry
10,001+
Employees
1848
Founded Year

Mission & Purpose

more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions: ⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.