FAQs
Do we support remote work?
Yes, we support remote work in a hybrid format, with an expectation of being in the office at least 60% of the time (3 days a week).
What are the main responsibilities of a Welfare Officer?
A Welfare Officer is responsible for providing first-line welfare support to serving personnel and their families, offering a critical link between welfare and operational effectiveness, and delivering 24/7 emergency and out of hours cover.
What type of training will be provided for this role?
Training for this role includes the Army Unit Welfare Officer Course Part 1 and 2 or the RAF Welfare and Community Course, which can be taken once in the role.
What are the essential skills required for this position?
Essential skills include welfare and leadership experience, knowledge of agencies providing specialized support, ability to work under pressure, effective communication skills, flexibility to work on-call, and the ability to work autonomously while handling confidential information.
What benefits are offered to Army Civil Servants in this role?
Benefits include 25 days paid annual leave (increasing to 30 days after 5 years), a competitive pension scheme, personal and professional development, alternative working patterns, access to an Employee Assistance Programme, enhanced parental leave, and volunteering special leave.
Is there a probation period for new recruits?
Yes, external recruits who join the Ministry of Defence and are new to the Civil Service will be subject to a six-month probation period.
How do I provide evidence of the required behaviours during the application process?
You will need to demonstrate your experience in "Communicating and Influencing" within your CV and personal statement, as this will be assessed in the selection process.
What is the job's annual salary?
The salary for this position is £30,740, with an additional contribution towards the Civil Service Defined Benefit Pension scheme of £8,905.
Will I be required to undergo any checks before employment?
Yes, successful candidates must undergo a criminal record check and meet security requirements before being appointed.
What is the nationality requirement for applying to this position?
The position is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with the right to work in the UK, as well as certain nationals from the EU, Switzerland, Norway, Iceland, and Liechtenstein under specific criteria.
Can I receive feedback after my interview?
Feedback will only be provided if you attend an interview or assessment.