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Assistant Hospitality Manager Monday - Friday

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Apple

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • London

AI generated summary

  • You need hospitality management experience, strong leadership, food safety knowledge, ability to multitask under pressure, great communication skills, and a professional, detail-oriented approach.
  • You will manage daily hospitality operations, oversee a team, ensure service standards, coordinate events, monitor food safety, and communicate with stakeholders for seamless execution.

Requirements

  • Experience in a hospitality supervisory or assistant management role.
  • Experience managing high-volume service and events.
  • Strong team leadership and organisational skills.
  • Good knowledge of food safety, hygiene, and allergen control.
  • Ability to manage multiple priorities and perform under pressure.
  • Strong communication skills and attention to detail.
  • Flexible approach to operational needs, including evenings where required.
  • Professional and well presented.
  • Organised and dependable.
  • Calm under pressure.
  • Proactive and solutions-focused.
  • Detail-oriented.
  • Strong leadership presence.
  • Committed to high standards.

Responsibilities

  • To support the effective day-to-day management of a high-volume hospitality operation across 42 meeting rooms, 4 event spaces, breakfast service, lunch offer, and evening events.
  • The role is responsible for leading a team of approximately 15, maintaining high operational and service standards, and ensuring full compliance with food safety and allergen procedures. The Hospitality Assistant Manager is expected to be hands-on, highly organised, and visible in the operation, supporting the wider management team in delivering a consistent, professional, and efficient service.
  • Support the daily running of hospitality operations across meeting rooms, event spaces, breakfast service, lunch offer, and evening events.
  • Ensure all bookings and service requirements are delivered accurately, on time, and to the required standard.
  • Coordinate room setup, service delivery, replenishment, and turnaround across all hospitality areas.
  • Manage shifting priorities and service pressures effectively in a high-volume environment.
  • Maintain strong oversight of operational readiness throughout the day.
  • Supervise, support, and organise a team of approximately 15 team members.
  • Set clear expectations for performance, presentation, conduct, punctuality, and service standards.
  • Allocate duties effectively to meet business needs and service volume.
  • Lead briefings, provide direction during service, and ensure accountability across the team.
  • Support training, coaching, and day-to-day performance management, escalating issues where appropriate.
  • Maintain consistently high standards of hospitality presentation, customer service, and professionalism.
  • Ensure meeting rooms and event spaces are set and maintained to agreed standards.
  • Drive a responsive, detail-focused, and guest-centred service culture.
  • Take corrective action promptly where standards fall below expectation.
  • Ensure strict compliance with food safety procedures, hygiene standards, and legal requirements.
  • Monitor food handling, storage, service controls, records, and temperature compliance.
  • Maintain advanced allergen management standards across all hospitality activity.
  • Ensure allergen information is accurate, clearly communicated, and safely managed at all times.
  • Treat dietary and allergen requests with urgency, accuracy, and zero tolerance for error.
  • Support the planning and delivery of breakfast bookings, lunch offer, and evening events.
  • Liaise with kitchen, front-of-house, and management teams to ensure smooth execution of service.
  • Ensure operational details, staffing, timings, room setup, and equipment needs are in place.
  • Manage last-minute changes calmly and efficiently.
  • Work closely with the Hospitality Manager, General Manager, and Deputy General Manager to support daily operational delivery.
  • Communicate clearly with internal teams, clients, and stakeholders.
  • Provide timely updates on issues, service challenges, and operational performance.
  • Support a professional and well-coordinated handover between service periods.

FAQs

What are the working hours for the Assistant Hospitality Manager position?

The working hours are Monday to Friday, totaling 40 hours per week.

What is the duration of the contract for this role?

The contract is a fixed term for 1 year.

What is the salary for this position?

The salary for the Assistant Hospitality Manager position is £37,315.95 per annum.

What responsibilities does the Assistant Hospitality Manager have?

Key responsibilities include supporting day-to-day management of hospitality operations, leading a team of approximately 15, maintaining service standards, managing food safety compliance, and coordinating events and service delivery.

What qualifications do I need to apply for this job?

Applicants should have experience in a hospitality supervisory or assistant management role, specifically in managing high-volume service and events.

Are there opportunities for personal development in this role?

Yes, Vacherin offers personal development and training opportunities for employees.

What kind of team will I be leading as Assistant Hospitality Manager?

You will be supervising and supporting a team of approximately 15 team members.

Is experience with food safety and allergen management important for this position?

Yes, a good knowledge of food safety, hygiene, and allergen control is essential for this role.

What are the personal attributes required for this position?

Candidates should be professional, organized, calm under pressure, proactive, detail-oriented, and committed to high standards.

What benefits are offered to employees in this role?

Benefits include life assurance, a pension scheme, holiday allowance, access to healthcare support, well-being programs, family-friendly support, professional subscriptions, and recognition schemes.

Do I need to be flexible with my schedule for this job?

Yes, a flexible approach to operational needs, including evenings when required, is expected.

How important is customer service in this role?

Maintaining high standards of hospitality presentation and guest-centered service is a critical part of this position.

Will I be coordinating events in this role?

Yes, you will support the planning and delivery of breakfast bookings, lunch offers, and evening events.

Is teamwork emphasized in this position?

Absolutely, working closely with the Hospitality Manager and other team members is vital for daily operational delivery.

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Apple

Technology
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity.