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Atlassian Consultant (Jira)

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Capgemini

Aug 21, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Software Engineering
    IT & Cybersecurity

Requirements

  • 3 years of experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Management)
  • Strong knowledge and familiarity with JQL
  • Very strong verbal and written communication skills
  • Working knowledge of both Scrum and Kanban methodologies
  • Understand tools ITIL support framework to ensure strong understanding of processes
  • Experience extending Atlassian products via code development is preferable
  • Experience directly integrating Atlassian products with other systems is preferable
  • Knowledge of script runner is a plus
  • Knowledge in JIRA Access configuration
  • Knowledge in Datacenter migration to Cloud
  • Understanding of JIRA APIs and webhooks

Responsibilities

  • Configuration, maintenance, and administration of Atlassian products (Jira Software, Confluence, Bitbucket, Bamboo, Jira Service Management)
  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
  • Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc
  • Devise, test, and deploy integration's between Atlassian products and other internal tool chains
  • Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities
  • Research and implement new approaches on Jira and Confluence usage
  • Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support
  • Produce reports and Dashboards with EazyBI
  • Configuration and maintenance of XRAY configuration, fields and screens

FAQs

What experience is required for the Atlassian Consultant position?

We are looking for candidates with 3 years of experience administrating Atlassian products such as Jira, Confluence, Bitbucket, and Jira Service Management.

Is knowledge of JQL necessary for this role?

Yes, strong knowledge and familiarity with JQL is required.

What methodologies should candidates be familiar with?

Candidates should have a working knowledge of both Scrum and Kanban methodologies.

Are there any preferred technical skills for this position?

Yes, experience extending Atlassian products via code development and integrating Atlassian products with other systems is preferable. Knowledge of script runner is also a plus.

Will I be responsible for training others on the use of Atlassian products?

Yes, part of the responsibilities includes conducting training for employees and new hires on JIRA and briefing the team on new functionalities.

What kind of projects will I be working on?

You will have the chance to work on interesting and challenging projects for national and international clients.

Are there opportunities for professional development?

Yes, we offer the possibility of investing in certifications and training.

What is included in the compensation package?

The compensation package includes a permanent contract, health and life insurance, and attractive benefits.

Will I be involved in configuration and maintenance of JIRA products?

Yes, configuration, maintenance, and administration of Atlassian products are key responsibilities of this role.

Is experience with ITIL support framework significant for this position?

Yes, understanding the ITIL support framework is important to ensure a strong understanding of processes in this role.

Get the Future You Want

Technology
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.