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Booking Clerk - Imaging

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Liverpool

AI generated summary

  • You must be proficient in computer systems, possess excellent phone etiquette, have strong organizational skills, be available 8am-6pm Mon-Fri, and comply with Trust policies for booking processes.
  • You will schedule patient appointments, manage referrals, and handle administrative tasks while ensuring compliance with Trust policies and offering appointment choices.

Requirements

  • proficiency in computerised systems
  • excellent phone etiquette
  • strong organisational skills
  • availability between 8am-6pm Monday-Friday as determined by the needs of the business
  • ability to comply with the Trust Policies
  • ability to support referral and appointment booking processes using Trust systems and waiting lists

Responsibilities

  • The post holder is responsible for undertaking the booking and scheduling of patient appointments and associated administrative duties. The post holder will support referral and appointment booking processes using Trust systems and waiting lists to contact and offer patients appointments. All activities within the Imaging Department must comply with the Trust Policies and ensure patients are offered an appropriate choice of appointments.

FAQs

What are the working hours for the Booking Clerk position?

The working hours for the Booking Clerk position are between 8am and 6pm, Monday to Friday, as determined by the needs of the business.

What qualifications are required for the Booking Clerk role?

The ideal candidate should possess strong organisational skills, proficiency in computerized systems, and excellent phone etiquette.

Is prior experience in an administrative role necessary for this position?

While prior experience in an administrative role is preferred, it is not explicitly stated as a requirement.

What are the primary duties of the Booking Clerk?

The primary duties include managing patient bookings and scheduling, supporting referral processes, handling administrative tasks, and ensuring compliance with Trust Policies.

Can you provide details about the work environment?

The work environment is within the Imaging Administration teams and Clinic Reception at Liverpool Women’s Hospital, focusing on maintaining efficient operations and providing support to staff.

How can I get in touch for further details or informal visits concerning this job?

For further details or informal visits, you can contact Julie Crockett, the Imaging Manager, at the telephone number 01517089988.

Is there any opportunity for career development within this role?

The Liverpool Women's NHS Foundation Trust is committed to innovation and evolving services, which may provide opportunities for career development and growth within the organization.

What impact does the Imaging Department have on patient care?

The Imaging Department plays a crucial role in patient care by managing the booking and scheduling of appointments, ensuring that patients receive timely access to medical services while adhering to Trust Policies.

Are there any specific qualities that are valued for this role?

Yes, qualities such as professionalism, compassion, strong communication skills, and a dedication to supporting women, babies, and families are highly valued for this role.

How does Liverpool Women's NHS Foundation Trust stand out as an employer?

Liverpool Women's NHS Foundation Trust is recognized for delivering high standards of care, innovative practices, and a commitment to research, making it a specialist health provider of choice in Europe.

The best people, giving the safest care, providing outstanding experiences

Science & Healthcare
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Liverpool Women's NHS Foundation Trust specializes in women's health services, including maternity, gynecology, and neonatal care. Their mission is to provide high-quality, compassionate care tailored to the needs of women and their families. They aim to advance healthcare through excellence in clinical care, research, and education, ensuring the best possible outcomes and experiences for their patients.