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Business Administrators - Workforce Systems

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Facilities Management
  • Newport

AI generated summary

  • You must have GCSEs in Maths & English, NVQ Level 3 in Business Administration, NHS workforce systems knowledge, strong admin experience, excellent IT skills, communication abilities, and a flexible approach.
  • You will assist staff with pay and rostering inquiries, allocate shifts, run compliance reports, and organize meetings in line with workforce policies and procedures.

Requirements

  • Maths & English GCSE A-C grade or equivalent.
  • NVQ Business Administration Level 3 or equivalent experience
  • Extensive knowledge of NHS workforce systems in particular ESR and Health Roster.
  • Knowledge of administrative systems, clerical/office procedures, and data input procedures
  • Working knowledge of ABUHB workforce policies
  • ECDL full passport or equivalent demonstrable IT skills
  • Previous administrative experience preferably in an NHS organisation
  • Experience of using Health roster and ESR
  • Substantial experience of using Microsoft 365, including Outlook, Excel and Word.
  • Experience of team working to achieve deadlines and objectives
  • Experience and understanding of preparing and managing staff rosters
  • Customer service experience
  • Excellent Communication skills (verbal and written)
  • Ability to plan and organise allocated work load
  • Accurate and methodical in all aspects of work
  • Ability to use initiative and meet deadlines
  • Excellent attention to detail
  • Able to work under sustained pressure
  • Self-motivated
  • Committed to the service requirements
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • Flexible approach to work
  • Commitment to achieving high quality standards of work
  • Positive attitude and reactive to change
  • Willingness to share knowledge and support others
  • Ability to travel between sites.

Responsibilities

  • The post holder will provide an effective first point of contact service for staff enquiries relating to pay, rostering, absence and ESR.
  • They will allocate staff to remaining shifts according to the roster template and staff availability, following standard operating procedures to ensure resources are organised efficiently and effectively based on the most cost-effective method.
  • The post holder will run reports to analyse and identify any non-compliance with workforce standards i.e., PADR, outstanding fit notes and annual leave entitlements following standard operating procedures.
  • They will also methodically arrange meetings and related documentation in line with workforce policies and procedures.

FAQs

What are the working hours for the Business Administrator position?

Full and part-time hours are available, with various shift patterns over 7 days a week. Shifts range from 06:00 to 22:00.

Is Welsh language proficiency required for this role?

While the ability to speak Welsh is desirable, both Welsh and English speakers are equally welcome to apply.

What qualifications are necessary for this position?

Essential qualifications include GCSEs in Maths and English at grade A-C or equivalent, and NVQ Business Administration Level 3 or equivalent experience.

What previous experience is required to apply for this role?

Candidates should have previous administrative experience, preferably in an NHS organization, and experience using Health Roster and ESR is essential.

Are there opportunities for training and development in this role?

Yes, the health board provides extensive training and development opportunities, including paid mandatory training and professional career pathways.

How will I receive updates regarding my application status?

Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form, so please check your account regularly.

Can I apply for this position if I have disabilities or require accommodations?

Yes, the health board encourages applicants to discuss any reasonable adjustments or support needed to enable participation in the application and selection process.

Is there a deadline for applications?

The vacancy may be closed at any time, so early applications are encouraged to ensure consideration for the post.

What are the main responsibilities of the Business Administrator in Workforce Systems?

Key responsibilities include managing workforce systems, updating rosters, providing employee support related to pay and absence, and ensuring compliance with workforce standards.

What skills are essential for success in this role?

Essential skills include excellent communication, the ability to plan and organise workloads, attention to detail, proactive problem-solving, and the ability to work under pressure.

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers