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Business Administrators - Workforce Systems

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Aneurin Bevan University Health Board

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Facilities Management
  • Newport

AI generated summary

  • You must have GCSEs in Maths & English, NVQ Level 3 in Business Admin, NHS workforce systems knowledge, and strong communication skills. Experience with ESR and Health Roster is essential.
  • You will handle staff enquiries about pay and rostering, allocate shifts, run compliance reports, and organize meetings per workforce policies.

Requirements

  • Essential criteria
  • Maths & English GCSE A-C grade or equivalent.
  • NVQ Business Administration Level 3 or equivalent experience
  • Extensive knowledge of NHS workforce systems in particular ESR and Health Roster.
  • Knowledge of administrative systems, clerical/office procedures, and data input procedures
  • Working knowledge of ABUHB workforce policies
  • Desirable criteria
  • ECDL full passport or equivalent demonstrable IT skills
  • Essential criteria
  • Previous administrative experience preferably in an NHS organisation
  • Experience of using Health roster and ESR
  • Substantial experience of using Microsoft 365, including Outlook, Excel and Word.
  • Experience of team working to achieve deadlines and objectives
  • Experience and understanding of preparing and managing staff rosters
  • Desirable criteria
  • Customer service experience
  • Essential criteria
  • Excellent Communication skills (verbal and written)
  • Ability to plan and organise allocated work load
  • Accurate and methodical in all aspects of work
  • Ability to use initiative and meet deadlines
  • Excellent attention to detail
  • Able to work under sustained pressure
  • Self-motivated
  • Committed to the service requirements
  • Desirable criteria
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • Essential criteria
  • Flexible approach to work
  • Commitment to achieving high quality standards of work
  • Positive attitude and reactive to change
  • Willingness to share knowledge and support others
  • Desirable criteria
  • Ability to travel between sites.

Responsibilities

  • The post holder will provide an effective first point of contact service for staff enquiries relating to pay, rostering, absence and ESR.
  • They will allocate staff to remaining shifts according to the roster template and staff availability, following standard operating procedures to ensure resources are organised efficiently and effectively based on the most cost-effective method.
  • The post holder will run reports to analyse and identify any non-compliance with workforce standards i.e., PADR, outstanding fit notes and annual leave entitlements following standard operating procedures.
  • They will also methodically arrange meetings and related documentation in line with workforce policies and procedures.

FAQs

What is the location of the Business Administrator position?

The position is based at St Cadoc’s Hospital, Newport.

Are applications welcome from candidates with protected characteristics?

Yes, we encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and those in the Armed Forces Community.

Is it necessary to disclose personal or medical information during the application process?

No, there is no obligation to disclose personal or medical information; you can simply let us know what support you need to participate fully.

How can I request adjustments for the application process?

You can discuss any adjustments you may require directly with the relevant manager’s contact, or you can contact the Aneurin Bevan University Health Board recruitment team for support.

What type of hours are available for this job?

Full and part-time hours are available, working various shift patterns over 7 days a week.

What are the typical shift times for this position?

Shift times range from 06:00 to 22:00, including shifts like 06:00-14:00, 07:00-15:00, 08:00-16:00, 09:00-17:00, 10:00-18:00, and 14:00-22:00.

Is the ability to speak Welsh necessary for this role?

While the ability to speak Welsh is desirable, Welsh and/or English speakers are equally welcome to apply.

What are the essential qualifications required for this position?

Essential qualifications include GCSE Maths and English at A-C grade or equivalent, NVQ Business Administration Level 3 or equivalent experience, and extensive knowledge of NHS workforce systems, particularly ESR and Health Roster.

What kind of experience is necessary for applicants?

Applicants should have previous administrative experience, preferably in an NHS organization, experience using Health Roster and ESR, and substantial experience with Microsoft 365.

Are there opportunities for training and career development?

Yes, the Health Board offers extensive training and development opportunities, including paid mandatory training and management development programs.

Can I apply if I have previous experience but did not get the job in past applications?

Yes, if you have gained new relevant experience since your last application, you are encouraged to apply again.

How will I be informed if I am shortlisted for the position?

If you are shortlisted, you will be contacted via the email account you used to apply for the position, so it is important to check your email regularly.

Do you support flexible working?

Yes, Aneurin Bevan University Health Board supports flexible working.

Can I apply for this role if I do not have a specific IT certification?

While having an ECDL full passport or equivalent IT skills is desirable, it is not a strict requirement. Relevant experience will also be considered.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers